Internet Connection Issues

  1. Posts : 5
    Windows 10

    Internet Connection Issues

    Lately (the last two weeks) my Inspiron 3185 laptop when coming out of sleep mode (with the lid closed) has not been able to connect to our wifi initially. The network connection dialog off the system tray shows a blank white screen with dots running across the top. Eventually after a number of minutes it does connect. At other times I have run the Windows Troubleshooter and it claims to fix the wireless adapter and then the connection does become available. It is an intermittent problem; some days no issues other days multiple connection failures. Once the connection is established, it stays connected. What is preventing the connection to be established routinely is what I am struggling to understand?

    The laptop is in the same room each time. There are many other devices: Win 11 laptop, Win 10 desktop and multiple cellphones that do not have any trouble with their connections throughout the house so I do not suspect the router to be the root of the problem.

    Any troubleshooting advice would be appreciated.

    Running Windows 10 22H2 (Build 19045.2251).
      My Computer

  2. NTN
    Posts : 969
    W10 19045.2546

    Anyway, restart the router is simple and quick....

    This helps create a new connection to your internet service provider (ISP).
    Unplug the power cable for the router from the power source.
    Wait at least 30 seconds or so.
    Plug the router back into the power source. The lights on the router will blink. Wait for them to stop blinking.
    Wait a few minutes for the router to fully power on. You can usually tell when they’re ready by looking at the status lights.

    On your PC, try to connect again.
      My Computers

  3. Posts : 9,790
    Mac OS Catalina

    To check the issue is caused by recent driver or OS updates, start by rolling back the latest drivers and updates.
      My Computer

  4. NTN
    Posts : 969
    W10 19045.2546

    Article from Microsoft, may there is something about the settings...


    Reset the network connections: Open CMD or PowerShell and run as administrator, copy and paste the following commands by pressing enter at the end of each command line:
    netsh winsock reset
    netsh int ip reset
    netsh advfirewall reset
    ipconfig / flushdns
    ipconfig / release
    ipconfig / renew
    Shut down and restart your computer at the end of all commands.


    In Device manager > network adapters > right click the wireless adapter > uninstall.
    Restart your PC, on start up Windows will reinstall the driver.
      My Computers

  5. Posts : 17,049
    Windows 10 Home x64 Version 22H2 Build 19045.4170

    pwcrickman said:
    Lately (the last two weeks) my Inspiron 3185 laptop when coming out of sleep mode (with the lid closed) has not been able to connect to our wifi initially.
    I suggest you go to Dell support, put in your Dell Service tag then check for any updated Bios & any driver updates.

    If that doesn't fix the delayed connection then I suggest you go to Control panel, Network & sharing centre, Change adapter settings then disable the network adapter then re-enable it straightaway. If this lets it then connect straightaway then this workaround can be automated with a batch script.

      My Computer

  6. Posts : 1,124
    windows 10

    You can try a network adapter reset. Before that go delete all network adapter drivers in the control panel, restart the computer and do the reset.
    Reset Network Adapters in Windows 10
      My Computer


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