Remote desktop issues while using a microsoft account for login


  1. Posts : 2
    win10
       #1

    Remote desktop issues while using a microsoft account for login


    Windows 22H2

    The title says most of it. I am trying to remote to my desktop from my laptop on the same network. I can find it and do sharing through the public folders but anything that requires a login says my account info isnt correct. I login to windows using a microsoft account. When I attempt to connect to the other computer it asks for my credentials and I enter my microsoft login myemail@domain.com and the password I am entering is my microsoft password. Everytime it fails. If I create a local account I can remote to the computer without issue. I assume I am using the wrong login credentials but I don't know which ones its asking for I guess.
      My Computer


  2. Posts : 4,163
    Windows 11 Pro, 22H2
       #2

    First, welcome to TenForums!

    I think that I know what is happening. Would I be correct in assuming that on the machine that you are trying to connect to, you logon with some form of Windows hello (a PIN, facial recognition, fingerprint scanner, etc.)? Basically, anything other than a password?

    If so, please go to that machine and logon locally using the password. You only need to do this once. Once you do so, it causes Windows to "cache" or store those credentials locally so that other services such as Remote Desktop can access the system with those credentials.

    NOTE: "Cache" may not be the right term here, but that's the basic gist of it.

    If that doesn't work, let me know, I have some other ideas, just would need to check if what I am thinking of applies to Windows 10 or is only applicable to Windows 11.
      My Computers


  3. Posts : 2
    win10
    Thread Starter
       #3

    And its working. Thank you.
      My Computer


  4. Posts : 4,163
    Windows 11 Pro, 22H2
       #4

    Nice! Thanks for following up and letting us know that this helped.
      My Computers


  5. Posts : 15,549
    Windows10
       #5

    hsehestedt said:
    First, welcome to TenForums!

    I think that I know what is happening. Would I be correct in assuming that on the machine that you are trying to connect to, you logon with some form of Windows hello (a PIN, facial recognition, fingerprint scanner, etc.)? Basically, anything other than a password?

    If so, please go to that machine and logon locally using the password. You only need to do this once. Once you do so, it causes Windows to "cache" or store those credentials locally so that other services such as Remote Desktop can access the system with those credentials.

    NOTE: "Cache" may not be the right term here, but that's the basic gist of it.

    If that doesn't work, let me know, I have some other ideas, just would need to check if what I am thinking of applies to Windows 10 or is only applicable to Windows 11.
    It applies to W10 and W11. In fact, there was an annoying change in W11.

    In W10, you might have an account with user Y (and pw1), and after you stored the credentials, you could remote from it by entering Y and password regardless of what your name was on local device e.g. you might login as user X with pw2, but could enter Y and pw1 to access remote.

    With W11, MS changed it so you could only log on to remote pc if it had the same name and password that you are logged into on host pc. It was never made clear why MS did this e.g. was it a bug. Most people thought it was to provide additional security but I dispute that as I know how to circumvent that easily enough.

    I have not tested this for a while to see if it still applies.
      My Computer


 

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