"Logon Failure: Account currently disabled" - Need help resolving  

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  1. Posts : 44
    Windows 10
       #1

    "Logon Failure: Account currently disabled" - Need help resolving


    For reasons unknown I have an issue that 'just' showed up. For weeks now I have been using an older Win 2000 computer to access a shared folder on my Windows 10 desktop. Worked flawlessly and couldn't be happier. I was also able to access a shared folder on a Win 10 laptop from the Win 2000 machine. Same excellent results.

    Today after I installed an application on my Win 2000 machine, I found that when I attempted to remote access the shared folder on the Win10 desktop, I received the message "\Win10-desktop" is not accessible - Logon failure: account currently disabled. I uninstalled the application from my Win 2000 but the networking issue remained. I thought the problem was on my Windows 2000 machine, so I tested using both a Win XP and Win 2000 virtual machines to attempt to remote into my Win 10 machine and received the same error. Therefore, the issue is with the Win 10 machines.

    I should note that I can access both the Win 10 desktop using the Win 10 laptop (and vice versa) without issue.

    So I am stuck with no idea how to resolve this issue. I cannot say with certainty if the application installation on the Win 2000 machine had anything to do with the issue. It may have been a coincidence for all I know.

    So, does any of the networking experts have an idea what my problem is? Your help would be most appreciated.
    Thanks - Jim
      My Computer


  2. Posts : 3,762
    Windows 11 Pro, 22H2
       #2

    NOTE: You will need to logon to the Windows 10 system with an Admin account to do this:

    On the Win 10 system, open Computer Management > Local User and Groups > Users, then right-click on the user account in question and select Properties. If "Account is disabled" is checked, uncheck it.
      My Computers


  3. Posts : 44
    Windows 10
    Thread Starter
       #3

    hsehestedt said:
    NOTE: You will need to logon to the Windows 10 system with an Admin account to do this:

    On the Win 10 system, open Computer Management > Local User and Groups > Users, then right-click on the user account in question and select Properties. If "Account is disabled" is checked, uncheck it.
    Thanks for your input. My situation is that I only have the one account which is enabled and set to type administrator. The account is also set to WORKGROUP.

    The error message:
    "\Win10-desktop" is not accessible - Logon failure: account currently disabled pops up before the logon (user, password) box is shown. I am never given the opportunity to logon. There appears to be some security issue that is blocking my ability to logon to my Win 10 desktop. As mentioned earlier, If use another Win 10 laptop to logon to my Win 10 desktop, it works without fail. Using either a Win 2000 physical, Win 2000 VM or Win XP VM gives me the 'Account disabled' message. In each instance no logon message box is presented. All of this worked just fine earlier in the day. Very confused as to the reason. Any other tips would be appreciated.

    Is it possible that the Security policies have been modified? Was there a Win 10 update that monkeyed with these settings?

    Thanks
    Jim
      My Computer


  4. Posts : 206
    Windows 10 Enterprise LTSC/Windows 7 Ultimate
       #4

    What's the name of the application you used?
      My Computer


  5. Posts : 44
    Windows 10
    Thread Starter
       #5

    F22 Simpilot said:
    What's the name of the application you used?
    Hi - I'm sorry, I don't understand what you are asking. I am not using any 3rd party application, only using 'Files Explorer' to access the network. On the Windows 2000 machines, I also use File Explorer.
      My Computer


  6. Posts : 9,270
    Mac OS Catalina
       #6

    SMBv1 needs to be enabled on the W10 machine, also check firewall settings on both. Can you ping the W10 machine from the 2k?
      My Computer


  7. NTN
    Posts : 976
    W10 19045.2546
       #7

    In Control Panel, select Programs and Features.
    Under Control Panel Home, select Turn Windows features on or off to open the Windows Features box.
    In the Windows Features box, scroll down the list, ON the check box for SMB 1.0/CIFS File Sharing Support and select OK.
    Attachment 384966
      My Computers


  8. Posts : 44
    Windows 10
    Thread Starter
       #8

    bro67 said:
    SMBv1 needs to be enabled on the W10 machine, also check firewall settings on both. Can you ping the W10 machine from the 2k?
    Yes - I can 'see' the Win 10 machine from the Win 2000 physical or virtual machine. Pinging the Win 10 from the Win 2000 is also successful. I do have SMB1 enabled on the Win 10 machine also.

    Accessing the Win 2000 from the Win10 works fine but not Win 2000 to Win 10.

    - - - Updated - - -

    NTN said:
    In Control Panel, select Programs and Features.
    Under Control Panel Home, select Turn Windows features on or off to open the Windows Features box.
    In the Windows Features box, scroll down the list, ON the check box for SMB 1.0/CIFS File Sharing Support and select OK.
    Attachment 384966
    Thanks, yes, I do have SMB1 enabled on the windows 10 machine. I actually have a Linux file server that requires SMB1 for communication and that is readily accessible from either Win 2000 or Win 10.
      My Computer


  9. Posts : 206
    Windows 10 Enterprise LTSC/Windows 7 Ultimate
       #9

    rfdes said:
    Hi - I'm sorry, I don't understand what you are asking. I am not using any 3rd party application, only using 'Files Explorer' to access the network. On the Windows 2000 machines, I also use File Explorer.

    Today after I installed an application on my Win 2000 machine, I found that when I attempted to remote access the shared folder on the Win10 desktop, I received the message....
    .....


    F22 Simpilot said:
    What's the name of the application you used?
      My Computer


  10. Posts : 44
    Windows 10
    Thread Starter
       #10

    F22 Simpilot said:
    .....
    Oh yes, I see what you are asking -

    I was attempting to use a serial port spy tool that would run under Windows 2000. I was trying several different freebie applications and unfortunately I don't really recall which one I attempted to use. I only installed the application on the physical Win2K machine. The two Win2K virtual machines never had the application installed and yet they both exhibit the same logon failure when attempting to log on to either of my two Win 10 physical machines.

    So to reiterate:
    Win2K >>> Win2K Logon OK
    Win10 >>> Win10 Logon OK
    Win10 >>> Win2K Logon OK
    Win2K >>> Win10K Logon Fail "\\Win10-desktop" is not accessible - Logon failure: account currently disabled"

    Again, this error message box pops up before the Logon box appears.
    Thanks again for the advice. I still believe something has changed in the Security Group polices and I have no idea what.
      My Computer


 

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