New router, PC (Wired) no internet connection

Ojustaboo · 18 Dec 2022

Just had my Sky Hub (router) replaced by Sky due to internet keep dropping out (ended up being an external problem they fixed last week).

Win 10 Pro, wired, says “No internet connection”

If I delete the network adapter from device manager and reboot, it works until the next reboot when again it says “no internet access” on the network status page and if I click the network icon on right of task bar, it says “Unidentified network, no internet”

I’ve tried an administrator command prompt and doing the following

ipconfig /release
Ipconfig /flushdns
Ipconfig/renew (Times out with unable to connect to DHCP server)
Netsh int ip reset
Netsh winsock reset

Then rebooting, but exact the same.

PS5 is wired and works flawlessly (Tried swapping PS5 cable with my PC in the hub, exactly the same)

Any suggestions please?

Thanks

Paul Black · 18 Dec 2022

Hello @Ojustaboo,

[1] Have you got ANY Yellow triangles in Device Manager ?
[2] Try deleting/uninstalling the previous Router connection by deleting from Device Manager under Hidden Connections.
[3] Have a look at this > How to Forget a Network on Windows 10

Additional that might help . . .

> Reset Network Adapters in Windows 10
> Delete Wireless Network Profile in Windows 10

I hope this helps.

Paul Black · 18 Dec 2022

Hello @Ojustaboo,

Copy & Paste the following commands [ ALL at once ] into a CMD Prompt and press Enter.

Code:


@echo off
PowerShell ^
     $Tot=((Get-NetAdapter -Physical ^| Where Status -eq 'Up') ^| Measure-Object).Count; ^
     if ($Tot -ne 0) {Write-Host """`n --- Network - Current Connection(s) [$Tot] - Sorted by [Name] ---`n"""} else {Write-Host """`n --- NO Network - Current Connection(s) Available ---"""; exit 1; goto :Network_Interfaces_Drivers}

PowerShell (Get-NetAdapter -Physical ^| Where Status -eq 'Up' ^| Sort-Object -Property Name ^| Format-Table -AutoSize ^
     @{L='Name'                 ;E={;if([string]::IsNullOrWhiteSpace($_.Name))                 {'-'} else {$_.Name}}}, ^
     @{L='Interface Description';E={;if([string]::IsNullOrWhiteSpace($_.InterfaceDescription)) {'-'} else {$_.InterfaceDescription}}}, ^
     @{L='Index'                ;E={;if([string]::IsNullOrWhiteSpace($_.ifIndex))              {'-'} else {$_.ifIndex}}}, ^
     @{L='Status'               ;E={;if([string]::IsNullOrWhiteSpace($_.Status))               {'-'} else {$_.Status}}}, ^
     @{L='Link Speed'           ;E={;if([string]::IsNullOrWhiteSpace($_.LinkSpeed))            {'-'} else {$_.LinkSpeed}};A='Right'} ^| ^
Out-String -Width 1000).Trim("""`r`n""") >> %Temp%\A.txt
     for /f "delims=" %%i in (%Temp%\A.txt) do echo  %%i
     del %Temp%\A.txt

echo. & echo ^>Press ANY key to EXIT . . . & pause >nul & Exit

I hope this helps.

Ojustaboo · 18 Dec 2022

Many many thanks Paul

Everything is now working 100% fine.

I did everything in one go, I appreciate that doesn't help pinpoint which bit fixed it, but its all working great.

Tried to leave you thanks but it said I need to spread reputation around before I can give you rep again.

Paul Black · 18 Dec 2022

Ojustaboo said:

Many many thanks Paul

Everything is now working 100% fine.

I did everything in one go, I appreciate that doesn't help pinpoint which bit fixed it, but its all working great.

Excellent news and you are VERY welcome. At a guess, I would think it was probably [3] below.

Paul Black said:

[3] Have a look at this > How to Forget a Network on Windows 10