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No network (wired) after Win 10 Upgrade - Zone Alarm
Hi, I'm new here and am posting this in the hope it may help others.
I had what seems to be a common issue after upgrading from Win 7 to Win 10, where the PC (desktop) could not see the network/router. I do not have any VPN client installed and it was not a WiFi issue so most of the post going around were not helpful.
I did notice that the upgrade had "disabled" my install of Zone Alarm Pro firewall, it seemed to have just randomly stuffed about with it by deleting the exe file but leaving all the folders etc in the programs folder.
So, I found a post on a Lenovo forum that pointed to a MS article that said to check for third party network services:
Run command line using cmd.exe as admin
Run netcfg -s n to check any 3rd party network services through this command.
Normally the built in network service starts with ms_
Then use netcfg -v -u <network service name> to uninstall it.
This found:
ms_ndislwf Zone Alarm Firewall Driver
Which I uninstalled as above and my network connection was restored.
I haven't seen anything about this on the Zone Alarm site but didn't look to deeply.