1. Joined : Aug 2015
    Posts : 4
    Windows 10
       25 Aug 2015 #1

    Windows 10 thinks I'm not connected to wireless network


    Good evening,

    I've just upgraded from Windows 8.1 to Windows 10 on a brand new laptop and downloaded a few programs - Firefox, Chrome, iTunes and so on. I've also installed BullGuard as I got a 12 month subscription with the laptop.

    For some reason, my laptop seems to think I'm not connected to the internet [actually connected via Wireless]. In the notification area there is a red cross and 'Not connected - no connections are available' message but I am connected to my home wireless network [typing this post from that connection!]

    Clearly it's not a major issue but it somewhat annoying and wasn't an issue I had on my old laptop [which was also recently upgraded to Windows 10].

    Any ideas?
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 99
    Windows 8.1
       25 Aug 2015 #2

    Most likely it's Bullguard. Try temporarily disabling it. If your wireless returns, you'll need to change some settings in Bullguard to prevent Bullguard from blocking your WiFi.
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 4
    Windows 10
       25 Aug 2015 #3

    I've completely uninstalled BullGuard and the problem persists.

    As well as the wifi problem I'm also getting 'the audio service is not running' problem too. When I click on this it seems to fix it but again, it's a problem I don't need.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 4
    Windows 10
       25 Aug 2015 #4

    To update on this:

    Also having trouble with the 'audio service not running problem.' Both appear to be working when I first login but then after a minute or so both little red crosses appear.

    I've tried updating drivers but apparently they are up to date.

    Pretty disappointing to be honest.
      My System SpecsSystem Spec


 


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