cant connect to a wifi network,help!

Bree said:

I'm sorry I couldn't explain it in simpler terms. There is another tutorial that will reset your network adapter and remove all your WiFi profiles.

Option One in this tutorial requires just four clicks of the mouse and has pictures of each step.

Reset Network Adapters in Windows 10

When done it will put your PC back to the state it was in before it had ever connected to any networks. You should then be able to set up your connection.

oh,ive already reset the network several times,doesnt work.

Bree said:

I can only think of two possible explanations for why you cannot connect.

You may be typing the password incorrectly without realising it. Double check that you are using the correct password. If you are absolutely sure it's the right one, then maybe you keyboard has accidentally been switched to use a different language layout. Or perhaps Cap Lock is turned on. Another possibility is that is you have a small keybord without a separate numeric keypad, then Num Lock may be turned on. If so you may not be typing all the characters exactly as you think you are typing them. After you've typed it, but before clicking on 'Connect', click on the little icon that looks like an eye at the right hand end of the password box. This will show you the text that you have typed instead of just a series of dots.

It's possible that the WiFi card in the laptop has developed a fault. This seems unlikely though, if you can see your router's name in the list available networks and it asks for a password when you try to connect then it would appear to still be working.

well,ure wrong on all counts.so what do i do now?u have any ideas?if not il just return it.tho i was hoping to fix it my self...
and thanks for trying,man.

Bree said:

Did you click the 'eye' icon after you had typed the password to see what you had typed? Was it typed correctly? If it was, then I'm all out of simple ideas, I'm afraid.

thanks,il just return it,then.
cheers.