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#21
Thank you for this; I will start having a go ands let you know what I find.
A very helpful response, thanks.
Thank you for this; I will start having a go ands let you know what I find.
A very helpful response, thanks.
spapakons
Success; I started to work my way through your suggestions and began by starting to disable my AV (ESET). In doing so I was given the option to 'repair' as well as to remove. To keep matters simple, I went for the repair option first. After the repair and a re-start all was OK with Internet access available. Great!
However, when I came to my usual computer I found that I had no Internet access. When I put the cursor over the 'screen with yellow triangle' in the task bar I had a message saying that no connection was available (i.e. not the same message as I had previously on the other computer). However using the MS connection troubleshooter cleared this problem.
So now all seems well again and I am very grateful to you for your detailed help. I will keep a hard copy of that for future reference!
Thank you.
That's the forum for. To share experience and valuable knowledge and keep frustration to the minimum. Glad to help!
This reply to ALANGR is different than what y told me, so I tried your suggestions. My MacAfee had expired so isn't on. I don't know how to set browser to default. I tried using the shift key to reboot in safe mode. Nothing seemed to change, I still couldn't get internet. However, after I restarted it normally, All my icons gone from the task bar, and my power settings are now being ignored, so the monitor has to be turned by hand, and the computer never sleeps, though it's still set to do so.
My daughter says I don't have "real" Windows 10, but it's missing a lot of functionality. How do I reinstall Windows 10 when it came onto my compute r one night without asking?
This tutorial will walk you through process of a clean install. Back up you data as a clean install is just that.
It might be an idea to start a new thread with your specific issue.
Clean Install of Windows 10....
https://www.tenforums.com/tutorials/...n-install.html
Great, easy to understand and effective. As soon as we disabled our antivirus and rebooted, our internet connection was up and running again. It had been out a month and multiple computer people could not tell us how to resolve it. Your post did! Thank you again.
I myself had spend hours while still learning to find such things. That's the forum for, to share valuable knowledge and save others from spending hours too.
I had to remove my security software entirely, but I got internet access back! Thanks, All!
Update: All my previous problems with Windows...missing Start menu, very slow programs and printing, missing programs...have all been solved and have stayed that way!! Thanks again!!
Last edited by mathladyvj; 25 Jan 2017 at 22:02.
Check the driver for the network controller. After the last update the driver change from realtek to something I have never seen. I disabled all the miniports (I don't know if it was necessary) and uninstalled the network adapter then checked for changes. The Realtek reinstalled and my internet started working.