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When I lose internet connection, why do router LEDs remain on?
I have TP Link VR600 router.
When I lose the internet, the normal 4 LEDs remain on - including the internet LED.
Question: Is that a fault in the router?
Further info:
When I say "lose the internet", I mean that the following 2 things happen:
- I lose Netflix on my Smart TV. The message number means lost internet.
- In my Edge broswer, sites have no connection. If I then click my WiFi icon in sys tray to show list of providers, Poptelecom says no internet.
BTW:
- My router is connected to the Master Socket in the hall.
- If I ever connect directly to the Test Point in the Master Socket for a couple of days (with cover and wires hanging out - supported by sellotape), I never drop a connection.
- I lose internet several times per day.
- My LEDs are, in sequence from L to R, Power, DNS, internet, WiFi, plus others such as LAN. When the internet is lost, the first 4 light all remain on - including WiFi. I'm not a techie, so I need to ask if it's possible for WiFi to be on when internet is lost? In fact, what is the point of router LEDs if they are always on - except after I reset the router by switching off power for 10 seconds.
Any advice would be appreciated.
Thanks.
Added: My contract and router are only 1 month old.
Last edited by OldGrantonian; 25 Oct 2021 at 04:58.