New
#1
Cannot access network shared printer
I have three computers, a home built desktop, a lenovo L590 Thinkpad and a Dell Inspiron 5759. They are networked and incredibly, at the moment sharing files successfully. Both laptops are running Windows 10 21H1 19043.1288. The desktop has a Brother MFC-J6910D printer connected to it via a usb cable. Up until a couple of months ago (more or less, can't be sure) both laptops could access the printer without difficulty.
Then I found that I had no access to the printer from, well I can't remember which laptop, but I think it was the Dell. I got an error 0x00000032. After uselessly searching the internet I came to my senses and checked out TenForums and found a post referring to Windows update KB5005565. This post explained that it was the update that caused the problem and uninstalling the update will fix it. I did that and it did!
However I'm not sure what build the Lenovo was on at that stage, and now neither the Lenovo or the Dell will connect to the printer. The Lenovo produces the 0x00000032 error when I try to print something, but there is no sign of KB5005565 in the update list. The Dell has a brand new Windows install forced on me by MS due to a driver issue, but that's another (long) story. I can't even install the printer on the Dell and I can't find KB5005565 on this laptop either. I read KB5005652 but couldn't even find a key named ....\printers\pointandprint in any of my computers. Furthermore before reading KB5005652 I had never even heard of "pointandprint".
Can someone please help me enable printing from my Laptops.