New
#1
Problem when setting up remote printer access
From my desktop PC I use a remote printer attached to a laptop. It worked for months, but not anymore.
So on the desktop PC I removed that printer, intending to recreate it. But I cannot.
From the Printers & scanners control panel, when I click on Add a printer or scanner it searches but cannot find the printer.
So then when I click The printer that I want isn't listed I get this error:Windows cannot access the specified device, path, or file.
You may not have the appropriate permissions to access the item.
When I click on Print server properties I get the same error.
In the Bluetooth & other devices section when I click on Send or receive files via Bluetooth I get that same error.
In the Bluetooth & other devices section when I click on More Bluetooth options I get that same error.
For all of these situations there must be some file/program that cannot be accessed, presumably because of permissions.
Note that the title bar of the error popup says: C:\WINDOWS\system32\rundll32.exe
So I guess that rundll32.exe is being given a file name (a dll ?) that it cannot access.
But what file is that? How do I fix this?