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  1. Joined : Aug 2015
    Posts : 34
    Windows 10 Home Premium 64-bit
       21 Aug 2015 #1

    Having trouble connecting to the Internet.


    I have an Ethernet connection to my PC. My router randomly reset today and now I can't connect to the Internet on it. It says my connection is Public, and I have no option to change it to a private network. Please help.
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 101
    Windows 8.1 pro upgraded to Windows 10 pro
       21 Aug 2015 #2

    AMDISBETTER said: View Post
    I have an Ethernet connection to my PC. My router randomly reset today and now I can't connect to the Internet on it. It says my connection is Public, and I have no option to change it to a private network. Please help.
    the easiest way to switch it to private is press windows key and x key at same time
    then open control panel
    then open homegroup
    itll warn that you cannot start homegroup until you switch to private
    Click image for larger version. 

Name:	homegroup 1.PNG 
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ID:	33025
    any click on change network location
    itll switch it to private
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 34
    Windows 10 Home Premium 64-bit
       21 Aug 2015 #3

    I don't have that option under the message.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 34
    Windows 10 Home Premium 64-bit
       21 Aug 2015 #4

    icpwolverine said: View Post
    the easiest way to switch it to private is press windows key and x key at same time
    then open control panel
    then open homegroup
    itll warn that you cannot start homegroup until you switch to private
    Click image for larger version. 

Name:	homegroup 1.PNG 
Views:	18 
Size:	14.3 KB 
ID:	33025
    any click on change network location
    itll switch it to private
    Do you think if I restored my computer to when it was working, I could fix it?
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 34
    Windows 10 Home Premium 64-bit
       21 Aug 2015 #5

    icpwolverine said: View Post
    the easiest way to switch it to private is press windows key and x key at same time
    then open control panel
    then open homegroup
    itll warn that you cannot start homegroup until you switch to private
    Click image for larger version. 

Name:	homegroup 1.PNG 
Views:	18 
Size:	14.3 KB 
ID:	33025
    any click on change network location
    itll switch it to private
    I don't have that option.
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 34
    Windows 10 Home Premium 64-bit
       21 Aug 2015 #6

    icpwolverine said: View Post
    the easiest way to switch it to private is press windows key and x key at same time
    then open control panel
    then open homegroup
    itll warn that you cannot start homegroup until you switch to private
    Click image for larger version. 

Name:	homegroup 1.PNG 
Views:	18 
Size:	14.3 KB 
ID:	33025
    any click on change network location
    itll switch it to private
    I just ran troubleshooter and it said that it can't find a valid IP.
      My System SpecsSystem Spec


  7. Joined : Jul 2015
    Posts : 101
    Windows 8.1 pro upgraded to Windows 10 pro
       21 Aug 2015 #7

    open control panel
    open network and sharing center
    on the left click change adapter settings
    there should be at least 2 adapters
    one is Ethernet the other is wifi
    right click on the Ethernet adapter
    select properties
    look for the Internet Protocol tcp/ip4
    Click image for larger version. 

Name:	tcp4.PNG 
Views:	10 
Size:	19.2 KB 
ID:	33036
    highlight it and then select properties on the right

    Click image for larger version. 

Name:	tcp41.PNG 
Views:	10 
Size:	15.0 KB 
ID:	33037
    in the top section instead of obtain automatically select the other one
    set your ip address to something like 192.168.1.10
    subnet mask is usually 255.255.255.0
    gateway ip address usually its 192.168.1.1
    click ok
    ok again
    then close network and sharing center
    then reboot pc
    then see if itll connect
    if not unplug your router for a few seconds then plug it back in and give it a few minutes to cycle
    then try again
    networks are finicky beasts

    but if you are on a homegroup network the above will lose the homegroup connection
      My System SpecsSystem Spec


  8. Joined : Dec 2013
    England
    Posts : 837
    Windows IP 15007 Windows 14393.693
       21 Aug 2015 #8

    AMDISBETTER said: View Post
    I just ran troubleshooter and it said that it can't find a valid IP.
    Hi,
    Go to settings, Network & Internet, click Advanced Options, select ON with radio button for Private network in Find Devices & Content.
    Click image for larger version. 

Name:	Capture 100.JPG 
Views:	10 
Size:	21.4 KB 
ID:	33038
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    Posts : 34
    Windows 10 Home Premium 64-bit
       21 Aug 2015 #9

    brummyfan said: View Post
    Hi,
    Go to settings, Network & Internet, click Advanced Options, select ON with radio button for Private network in Find Devices & Content.
    Click image for larger version. 

Name:	Capture 100.JPG 
Views:	10 
Size:	21.4 KB 
ID:	33038
    There is no Advanced Options category.
      My System SpecsSystem Spec


  10. Joined : Aug 2015
    Posts : 34
    Windows 10 Home Premium 64-bit
       21 Aug 2015 #10

    icpwolverine said: View Post
    open control panel
    open network and sharing center
    on the left click change adapter settings
    there should be at least 2 adapters
    one is Ethernet the other is wifi
    right click on the Ethernet adapter
    select properties
    look for the Internet Protocol tcp/ip4
    Click image for larger version. 

Name:	tcp4.PNG 
Views:	10 
Size:	19.2 KB 
ID:	33036
    highlight it and then select properties on the right

    Click image for larger version. 

Name:	tcp41.PNG 
Views:	10 
Size:	15.0 KB 
ID:	33037
    in the top section instead of obtain automatically select the other one
    set your ip address to something like 192.168.1.10
    subnet mask is usually 255.255.255.0
    gateway ip address usually its 192.168.1.1
    click ok
    ok again
    then close network and sharing center
    then reboot pc
    then see if itll connect
    if not unplug your router for a few seconds then plug it back in and give it a few minutes to cycle
    then try again
    networks are finicky beasts

    but if you are on a homegroup network the above will lose the homegroup connection
    Neither options worked.
      My System SpecsSystem Spec


 
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