Having trouble connecting to the Internet.

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  1. Posts : 34
    Windows 10 Home Premium 64-bit
       #1

    Having trouble connecting to the Internet.


    I have an Ethernet connection to my PC. My router randomly reset today and now I can't connect to the Internet on it. It says my connection is Public, and I have no option to change it to a private network. Please help.
      My Computer


  2. Posts : 101
    Windows 8.1 pro upgraded to Windows 10 pro
       #2

    AMDISBETTER said:
    I have an Ethernet connection to my PC. My router randomly reset today and now I can't connect to the Internet on it. It says my connection is Public, and I have no option to change it to a private network. Please help.
    the easiest way to switch it to private is press windows key and x key at same time
    then open control panel
    then open homegroup
    itll warn that you cannot start homegroup until you switch to private
    Having trouble connecting to the Internet.-homegroup-1.png
    any click on change network location
    itll switch it to private
      My Computer


  3. Posts : 34
    Windows 10 Home Premium 64-bit
    Thread Starter
       #3

    I don't have that option under the message.
      My Computer


  4. Posts : 34
    Windows 10 Home Premium 64-bit
    Thread Starter
       #4

    icpwolverine said:
    the easiest way to switch it to private is press windows key and x key at same time
    then open control panel
    then open homegroup
    itll warn that you cannot start homegroup until you switch to private
    Having trouble connecting to the Internet.-homegroup-1.png
    any click on change network location
    itll switch it to private
    Do you think if I restored my computer to when it was working, I could fix it?
      My Computer


  5. Posts : 34
    Windows 10 Home Premium 64-bit
    Thread Starter
       #5

    icpwolverine said:
    the easiest way to switch it to private is press windows key and x key at same time
    then open control panel
    then open homegroup
    itll warn that you cannot start homegroup until you switch to private
    Having trouble connecting to the Internet.-homegroup-1.png
    any click on change network location
    itll switch it to private
    I don't have that option.
      My Computer


  6. Posts : 34
    Windows 10 Home Premium 64-bit
    Thread Starter
       #6

    icpwolverine said:
    the easiest way to switch it to private is press windows key and x key at same time
    then open control panel
    then open homegroup
    itll warn that you cannot start homegroup until you switch to private
    Having trouble connecting to the Internet.-homegroup-1.png
    any click on change network location
    itll switch it to private
    I just ran troubleshooter and it said that it can't find a valid IP.
      My Computer


  7. Posts : 101
    Windows 8.1 pro upgraded to Windows 10 pro
       #7

    open control panel
    open network and sharing center
    on the left click change adapter settings
    there should be at least 2 adapters
    one is Ethernet the other is wifi
    right click on the Ethernet adapter
    select properties
    look for the Internet Protocol tcp/ip4
    Having trouble connecting to the Internet.-tcp4.png
    highlight it and then select properties on the right

    Having trouble connecting to the Internet.-tcp41.png
    in the top section instead of obtain automatically select the other one
    set your ip address to something like 192.168.1.10
    subnet mask is usually 255.255.255.0
    gateway ip address usually its 192.168.1.1
    click ok
    ok again
    then close network and sharing center
    then reboot pc
    then see if itll connect
    if not unplug your router for a few seconds then plug it back in and give it a few minutes to cycle
    then try again
    networks are finicky beasts

    but if you are on a homegroup network the above will lose the homegroup connection
      My Computer


  8. Posts : 1,261
    Windows 11 25131.100)
       #8

    AMDISBETTER said:
    I just ran troubleshooter and it said that it can't find a valid IP.
    Hi,
    Go to settings, Network & Internet, click Advanced Options, select ON with radio button for Private network in Find Devices & Content.
    Having trouble connecting to the Internet.-capture-100.jpg
      My Computers


  9. Posts : 34
    Windows 10 Home Premium 64-bit
    Thread Starter
       #9

    brummyfan said:
    Hi,
    Go to settings, Network & Internet, click Advanced Options, select ON with radio button for Private network in Find Devices & Content.
    Having trouble connecting to the Internet.-capture-100.jpg
    There is no Advanced Options category.
      My Computer


  10. Posts : 34
    Windows 10 Home Premium 64-bit
    Thread Starter
       #10

    icpwolverine said:
    open control panel
    open network and sharing center
    on the left click change adapter settings
    there should be at least 2 adapters
    one is Ethernet the other is wifi
    right click on the Ethernet adapter
    select properties
    look for the Internet Protocol tcp/ip4
    Having trouble connecting to the Internet.-tcp4.png
    highlight it and then select properties on the right

    Having trouble connecting to the Internet.-tcp41.png
    in the top section instead of obtain automatically select the other one
    set your ip address to something like 192.168.1.10
    subnet mask is usually 255.255.255.0
    gateway ip address usually its 192.168.1.1
    click ok
    ok again
    then close network and sharing center
    then reboot pc
    then see if itll connect
    if not unplug your router for a few seconds then plug it back in and give it a few minutes to cycle
    then try again
    networks are finicky beasts

    but if you are on a homegroup network the above will lose the homegroup connection
    Neither options worked.
      My Computer


 

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