Something weird going on with Wifi settings


  1. Posts : 3
    Windows 10
       #1

    Something weird going on with Wifi settings


    One of my Windows 10 laptops has suddenly decided it won't connect to Wifi, but it's not quite as simple as that. I have two networks at home. Other PC's and devices in the house are connected to both networks. My Dell E7440 has decided it does not want to conect to either network via Wifi using a password.

    Every time I enter the password for either network i get a "cannot connect" message. The passwords have not changed and all other devices can connect. I can connect to the internet through both routers via LAN cable. I thought maybe it was my wifi adapter that was at fault however this is not the case. Through one of my network service providers I have hotspot capabilities. I can actually connect to that router as a hotspot so I know the wifi adapter is working.

    I've tried turning the laptop off an on. I've turned the wifi off and on. I've been through the troubleshooter which identified no problems. I've checked the drivers and I have the latest installed.

    Any ideas because I'm stumped?
      My Computer


  2. Posts : 42,922
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, you can view the strength of all the signals with a free tool such as
    Something weird going on with Wifi settings-2.jpg

    or
    Something weird going on with Wifi settings-1.jpg

    How close is your laptop to the router?
      My Computers


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    Hi there. Just downloaded. The signal's not brilliant but it's not that bad either. I have sat next to both routers and tried.
      My Computer


  4. Posts : 42,922
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Possibly a conflicting channel?

    You might try Safe Mode with Networking for comparison, but if I recall you have to enable the appropriate service for Wifi to work e.g.
    https://answers.microsoft.com/en-us/...c-31952e46d668
      My Computers


  5. Posts : 31,604
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #5

    I have no such problems with my Dell Latitude E7440.

    It sometimes helps to forget any existing WiFi profiles and set them up again from scratch.

    Something weird going on with Wifi settings-image.png
      My Computers


 

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