Can access just the public folder

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  1. Posts : 20
    windows 10
       #1

    Can access just the public folder


    Hello all and thanks in advance for your support
    I just reinstalled windows 10 with latest updates and I am using a QNAP NAS with QTS 4.5.3 with IP 192.168.0.4 (this is a fantasy IP of course)
    typing \\192.168.0.4 in windows explorer results in showing JUST the Pblic folder and I am not asked for the NAS credentials
    The NAS configuration is tha same as before (i.e. whene everything was working and I can still access the nas folders from other PCs)
    When I access the NAS folders windows strangely does not ask for any user and password and I cannot remember how to set this manually ...

    the server name is NAS-ZP. I was never able to access it by \\NAS-ZP... I am using explicit IP, still I would like to use the NET BIOS name. Any hints?

    Please help

    - - - Updated - - -

    This means that the \\server\share is found on a Unix system (QNAP with QTS OS and the clients are Windows10. To be precise, client A can access all the \\server\ subfolder while client B can just access \\server\Public. This demonstrates tht this is related to client B network / firewall or whatever configurations (not solved yet)
    - I have enable network discovery: should not this be enough??
    Last edited by stanzani; 31 May 2021 at 05:51.
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  2. Posts : 1,756
    Windows 10 Pro (+ Windows 10 Home VMs for testing)
       #2

    In Credential Manager (in Control Panel... search for cred), are there any stored Windows (not Web) credentials for your NAS? If so, remove them and recreate them.

    (Credential Manager is a little bit flaky and it's not unknown for stored credentials to become corrupted, leading to symptoms like you are experiencing.)

    Hope this helps...
      My Computer


  3. Posts : 20
    windows 10
    Thread Starter
       #3

    RickC said:
    In Credential Manager (in Control Panel... search for cred), are there any stored Windows (not Web) credentials for your NAS? If so, remove them and recreate them.

    (Credential Manager is a little bit flaky and it's not unknown for stored credentials to become corrupted, leading to symptoms like you are experiencing.)

    Hope this helps...
    Thank rick
    a. I did not find any stored credential related to the NAS IP
    b. I addedd manually the IP and credential then
    This did not help though

    - - - Updated - - -

    I tried now this strange trick https://www.qnap.com/en/how-to/faq/arti ... is-problem but still it does not help (and I did not anythinh like this in client A ...)
    I also tried to map to a network drive \\192.168.1.4\multimedia with the NAS credentials (this always worked before )
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  4. Posts : 8,102
    windows 10
       #4

    What protocol does the nas use chances its been disabled
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  5. Posts : 20
    windows 10
    Thread Starter
       #5

    the nas support SMB3 down to SMB1 so it should be OK and indeed it works with client A.
    I am so desperate that I reinstalled win10 on client B: the good news is that I cannot connect to the NAS IP at all, i.e. the pub is not visible (why it should be visible?). The bad news is that I cannoy connect at all ...
      My Computer


  6. Posts : 8,102
    windows 10
       #6

    What smb version is windows using
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  7. Posts : 20
    windows 10
    Thread Starter
       #7

    How can I check this? I have just seen that smb1. 0 cifs was disabled in windows feature so I re enabled it but still no joy. In the nas I see that smb1 to 3 are supported.
    If I enable 'services fo nfs' I can see the public folder under explorer. If not it disappear... Black magic 🙄
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  8. Posts : 1,756
    Windows 10 Pro (+ Windows 10 Home VMs for testing)
       #8

    stanzani said:
    How can I check this?
    1. Right-click on Start then select Windows PowerShell (Admin).

    2. When the console opens, copy/paste or type Get-SmbConnection then press Return/Enter.

    3. The console results will show you what version of SMB is in use under the Dialect column (and the number of established connections in the last column):

    Can access just the public folder-smb_version.png

    I find this quicker than drilling down into Features to view what is enabled plus it's an immediate check on what version has been negotiated between 2 different devices.

    Hope this helps...
      My Computer


  9. Posts : 20
    windows 10
    Thread Starter
       #9

    I tried the command but it does not return anything, This should me that no SMB protocol is active right?

    In the meantime I tried 'Turn Windows Feature on and off 'on the w10 PC-A (the one which can communicate with the NAS) and PC-A and make the same. PC-A. For Both, SMB/CIFS1.0 file sharing support is unchecked now. As a result I can just see JUST the Public folder on PC-B (to me this means that SMB is working and there are access problems somewhere)

    I cannot understand why the command you suggest returns void on PC-B ...
    On PC-A I get

    ServerName ShareName UserName Credential Dialect NumOpens
    ---------- --------- -------- ---------- ------- --------
    192.168.1.34 multimedia PC-******\***** PC-******\***** 3.1.1 7

    so the next step is to enable SMB 3.1.1 on PC-B

    https://docs.microsoft.com/en-us/win...le-smbv1-v2-v3

    Thanks much

    - - - Updated - - -

    I also did this experiment on PC-A, where I mapped to a network drive z: the \\<nas-ip>\multimedia successfully
    I tried to map another folder on disk x: and this did not work (i.e. it is attempting to connect since minutes ...)

    - - - Updated - - -

    I also tried to map the network drive using QNAP Finder Pro Two alternative methods to map the shared folder as the network drive in Windows | QNAP but still does not work. The list of mappable folder is empty. Differently from PC-A where I cann see the dirs in the NAS suited to be mapped

    - - - Updated - - -

    Can access just the public folder-capture.png
    The smbd.log report from the PC-B
    Last edited by stanzani; 01 Jun 2021 at 03:27.
      My Computer


  10. Posts : 1,756
    Windows 10 Pro (+ Windows 10 Home VMs for testing)
       #10

    If the command returns nothing, it doesn't mean that no SMB protocol is active. It just means that the SMB server on PC-B (the device you ran the command on) has not negotiated a connection to a SMB client with any available SMB protocol.

    On PC-B, run the following in an elevated PowerShell console to get PC-B's SMB configuration:

    Code:
    get-smbserverconfiguration
    You're looking for the returns from EnableSMB1Protocol and EnableSMB2Protocol to see what's enabled. (I think this is easier than using Get-WindowsOptionalFeature -Online -FeatureName SMB1Protocol.)

    Next (still from PC-B) enter:

    Code:
    net view \\NAS-ZP
    This should show you the published shares on your NAS.

    If nothing is returned, use the IP address of the NAS instead:

    Code:
    net view \\192.168.0.4

    Compare this with the returns from PC-A (which your previous test shows is using SMB3.1, which is enabled by default) when you run the same commands.


    I have no experience of a QNAS. I assume it offers a web interface to view configuration details? Does it show a connection to PC-A by either name or IP address?

    Hope this helps...
    Last edited by RickC; 01 Jun 2021 at 14:14.
      My Computer


 

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