Setup of HP Officejet 9015e failing because HP Smart App does not open

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  1. Posts : 17,012
    Windows 10 Home x64 Version 22H2 Build 19045.4170


    I'm glad it is sorted out.

    Earlier on you asked about firmware. I always update printer firmware - on mine I can do it by running the firmware download and by using a control panel on the printer itself. I haven't even bothered to find out what was in any of the firmware updates, I've just gone ahead with them.

    I have not used the HP forums very much. I have seen both good & bad responses there.

      My Computer

  2. Posts : 14,055
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint

    I will add that Win10 and Linux are really good at picking up printers and getting at least the basics available to programs for use. Every time I fire up a different machine the print function is there, not like back a number of years ago.
      My Computers


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