I can't download anything with browsers

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  1. Posts : 52
    Microsoft Windows 10 Pro 64 bit 19042 Multiprocessor Free
    Thread Starter
       #11

    Paul Black said:
    Hello @JustSnooze,




    Pretty thorough.

    [1] What were the results of running SFC, were there ANY violations?
    [2] You could try running the following Command from an Elevated CMD Prompt . . .

    Code:
    
    Dism /Online /Cleanup-Image /RestoreHealth

    I hope this helps.
    I tried and nope, it doesn't work. The downloads starts and after a few seconds the speed drop to 0B/s
      My Computer


  2. Posts : 15,957
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #12

    Hello @JustSnooze,

     System Specifications

    Please update your system specifications [ System AND Hardware ] by editing your profile. It will allow us to give you more Specific Advice and Help! . . .

    > How to Fill in your System Specs at Ten Forums.

    To make this process easier for you, there is an Automated method that you can use by clicking the Download button at the top of the Tutorial. It contains a standalone .exe file delivered in a .zip file. You just need to Unzip the file and Run SystemInfo.exe. Please note that this file does NOT save ANYTHING to your computer.

    You might also find this Tutorial useful . . .

    > Collecting System Specifications in Windows

    • Please include Case, Cooler, HDD, PSU, SSD, etc.
    • Include ANY Peripherals attached to the computer, both wired or wireless [ Headset, Keyboard, Mouse, Printer, Scanner, Speakers, USB, Wireless Network Card, xBox, etc].

    Thanks.
      My Computer


  3. Posts : 15,957
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #13

    Hello @JustSnooze,

    I am running out of ideas here, perhaps someone else might be able to offer some help.

    if you cannot find a solution, then the following is an alternative last option . . .

     In-Place-Upgrade - Repair Install

    Information & Tutorials:

    This is a Non-Destructive Process which keeps ALL your Apps, Programs, and Personal Data Intact . . .

    IMPORTANT: This is an extract from the Tutorial below . . .

    • You will only be able to do a repair install of Windows 10 from within Windows 10. You will not be able to do a repair install at boot or in Safe Mode.
    • You will need at least around 10 GB + what Windows is currently using of free space available on the Windows drive.
    • The installation media (ex: ISO or USB) must be the same edition and same or newer build as your currently installed Windows 10. If it's not, then the repair install will fail.
    • The installation media (ex: ISO or USB) must be the same base language (aka: system default language) as your currently installed Windows 10. If it's not, then you will not keep anything.
    • If you have a 32-bit Windows 10, then you must use a 32-bit ISO or USB.
    • If you have a 64-bit Windows 10, then you must use a 64-bit ISO or USB.

    > How to Do a Repair Install of Windows 10 with an In-place Upgrade

    Basically . . .

    [1] Download the ISO to the Desktop.
    [2] Right-click the ISO > Mount.
    [3] Open File Explorer.
    [4] Double-click the Mounted Drive to open it.
    [5] Double-click setup.exe.
    [6] Choose the Upgrade option.
    [7] Select Change what to keep.
    [8] Select One of the following . . .

    • Keep Personal Files and Apps.
    • Keep Personal Files Only.
    • Nothing.

    [9] Unmount the ISO by right-clicking the Mounted Drive > Eject.

    The ONLY downside is that you could possibly lose some of your personalizations.

    Recommendations:

    DISABLE:

    ANY Non-Microsoft . . .

    • Antivirus Software.
    • Firewall software.
    • Drive Encryption Software.

    I hope this helps.
      My Computer


  4. Posts : 34,839
    Win 10 Pro (1903) (2nd PC is 21H2)
       #14

    Hi,
    1. Please boot to Safe Mode with Networking. Do you see the same problem then?

    2. History: (so often omitted by posters):
    a. Has this device worked satisfactorily on this connection previously?

    b. When did this problem start?

    c. What happened around that time? E.g. Did you receive an upgrade or update?

    3. Try running the troubleshooter shown bottom right, and post a screenshot fo the result:
    I can't download anything with browsers-1.png

    You could try, I suppose:
    Restore Default Windows Defender Firewall Settings in Windows 10
      My Computers


  5. Posts : 52
    Microsoft Windows 10 Pro 64 bit 19042 Multiprocessor Free
    Thread Starter
       #15

    dalchina said:
    Hi,
    1. Please boot to Safe Mode with Networking. Do you see the same problem then?

    2. History: (so often omitted by posters):
    a. Has this device worked satisfactorily on this connection previously?

    b. When did this problem start?

    c. What happened around that time? E.g. Did you receive an upgrade or update?

    3. Try running the troubleshooter shown bottom right, and post a screenshot fo the result:
    I can't download anything with browsers-1.png

    You could try, I suppose:
    Restore Default Windows Defender Firewall Settings in Windows 10
    Yes, same problem with safe mode.

    a. Yes, this device worked perfectly on this connection

    b. I don't know when this problem start, because i rarely download files on the internet, I noticed this problem yesterday.

    c. I did the Windows updates

    The troubleshooting keep telling me "Couldn't identify the problem"

    And i've already restored the windows defender firewall settings but it doesn't work

    Now i've downloaded the same file on my phone with the same connection without problems
      My Computer


  6. Posts : 34,839
    Win 10 Pro (1903) (2nd PC is 21H2)
       #16

    c. I did the Windows updates
    Which updates were those- including any driver updates?
    - see your Update History

    How much free space do you have on C: ?
      My Computers


  7. Posts : 52
    Microsoft Windows 10 Pro 64 bit 19042 Multiprocessor Free
    Thread Starter
       #17

    dalchina said:
    Which updates were those- including any driver updates?
    - see your Update History

    How much free space do you have on C: ?
    I can't download anything with browsers-capture.jpg

    i've just changed the language to make you understand better

    i have 180GB Free
      My Computer


  8. Posts : 34,839
    Win 10 Pro (1903) (2nd PC is 21H2)
       #18

    It looks as if this started when you upgraded to 20H2. Try rolling back to 2004.
      My Computers


  9. Posts : 52
    Microsoft Windows 10 Pro 64 bit 19042 Multiprocessor Free
    Thread Starter
       #19

    dalchina said:
    It looks as if this started when you upgraded to 20H2. Try rolling back to 2004.
    I did the update yesterday to see if it fix the problem, i've this problem even before the update 20H2 and before the driver updates
      My Computer


  10. Posts : 34,839
    Win 10 Pro (1903) (2nd PC is 21H2)
       #20

    Ok, please create a new user for test purposes. Log in as that user and report what you find.

    An in-place upgrade repair install has been previously suggested. Although you've upgraded to 20H2, that upgrade will not have the same effect. However, if you don't experience the problem when logged in as another user, an in-place upgrade repair install will not help you.
    Last edited by dalchina; 30 Mar 2021 at 11:36.
      My Computers


 

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