Network Adapter Problem: Websites will not load fully and is slow


  1. Posts : 1,909
    Windows 10 Home 64-bit
       #1

    Network Adapter Problem: Websites will not load fully and is slow


    I have been having this issue for a while now. I have contacted my Internet provider, and they say my connection and modem look okay. But the connection to my homepage on Microsoft Edge is slow to load and it won't load my homepage or websites all the way.

    I troubleshooted the network adapters, and the following error message is what I get.

    Network Adapter Problem: Websites will not load fully and is slow-screenshot-2021-03-14-100837.png
      My Computers


  2. Posts : 6,977
    windows 10
       #2

    Open a cmd prompt then type these on after another and post results

    tracert 194.119.131.66
    tracert adobe.com
    ipconfig /all
      My Computer


  3. Posts : 1,909
    Windows 10 Home 64-bit
    Thread Starter
       #3

    Samuria said:
    Open a cmd prompt then type these on after another and post results

    tracert 194.119.131.66
    tracert adobe.com
    ipconfig /all
    @Samsuria, thank you. Here are the following results from the commands you gave me to run.

    tracert 194.119.131.66:
    Network Adapter Problem: Websites will not load fully and is slow-screenshot-2021-03-14-102531.png

    - - - Updated - - -

    tracert adobe.com:
    Network Adapter Problem: Websites will not load fully and is slow-screenshot-2021-03-14-102645.png

    - - - Updated - - -

    ipconfig /all:
    Network Adapter Problem: Websites will not load fully and is slow-screenshot-2021-03-14-102845.pngNetwork Adapter Problem: Websites will not load fully and is slow-screenshot-2021-03-14-102929.png
      My Computers


  4. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #4

    To troubleshoot adapter receiving data you can download at least 2 different test files from the link below directly to C:\ root drive:
    Download Test Files | thinkbroadband

    Next download MD5SUMS file also to C:\ root drive.
    Once desired test files and MDSUMS file are in C:\ do this to verify checksums:

    1. Right click on Windows button and select "Windows PowerShell"
    2. type following and press enter:
    Code:
    cd \
    3. Next copy all of the code below at once and right click into console to paste, then press enter to start verification:
    Code:
    $AllData = Get-Content -Path $env:SystemDrive\MD5SUMS
    
    foreach ($Data in $AllData)
    {
        $sig, $null, $file = $Data.Split("")
        $file = "$env:SystemDrive\$file"
    
        if (Test-Path $file)
        {
            $hash = Get-FileHash -Path $file -Algorithm md5 | select -ExpandProperty Hash
            if ($hash -ne $sig)
            {
                Write-Warning -Message "Signature for file $file failed"
            }
            else
            {
                Write-Information -MessageData "Signature for file $file passed" -INFA Continue
            }
        }
    }
    Share your results here, sample output may look like this:
    Signature for file C:\20MB.zip passed
    WARNING: Signature for file C:\10MB.zip failed
    Signature for file C:\5MB.zip passed
      My Computer


  5. Posts : 6,977
    windows 10
       #5

    Can you set your DNS to 1.1.1.1 + 1.0.0.1 as your using slow router as DNS
      My Computer


  6. Posts : 1,909
    Windows 10 Home 64-bit
    Thread Starter
       #6

    zebal said:
    To troubleshoot adapter receiving data you can download at least 2 different test files from the link below directly to C:\ root drive:
    Download Test Files | thinkbroadband

    Next download MD5SUMS file also to C:\ root drive.
    Once desired test files and MDSUMS file are in C:\ do this to verify checksums:

    1. Right click on Windows button and select "Windows PowerShell"
    2. type following and press enter:
    Code:
    cd \
    3. Next copy all of the code below at once and right click into console to paste, then press enter to start verification:
    Code:
    $AllData = Get-Content -Path $env:SystemDrive\MD5SUMS
    
    foreach ($Data in $AllData)
    {
        $sig, $null, $file = $Data.Split("")
        $file = "$env:SystemDrive\$file"
    
        if (Test-Path $file)
        {
            $hash = Get-FileHash -Path $file -Algorithm md5 | select -ExpandProperty Hash
            if ($hash -ne $sig)
            {
                Write-Warning -Message "Signature for file $file failed"
            }
            else
            {
                Write-Information -MessageData "Signature for file $file passed" -INFA Continue
            }
        }
    }
    Share your results here, sample output may look like this:
    @zebal: This is what I am getting when I run those commands:
    Network Adapter Problem: Websites will not load fully and is slow-screenshot-2021-03-14-200156.png


    Am I doing it correctly?
      My Computers


  7. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #7

    Did you download MD5SUMS file to C:\ like other files?

    here is direct link to MD5SUMS file:
    http://download.thinkbroadband.com/MD5SUMS

    Test files that you download and MD5SUMS file must all be in C:\ drive for these commands to work.

    example, in file explorer:

    Network Adapter Problem: Websites will not load fully and is slow-untitled.png:
      My Computer


  8. Posts : 1,909
    Windows 10 Home 64-bit
    Thread Starter
       #8

    Update: I wanted to provide another update to you all on the forums and that assisted me with the network adapter problem that I kept having with my mother's Acer Desktop. I ran more troubleshooting on it and it would temporarily fix itself after that, but then the issue would eventually return causing me to do the temporary troubleshooting fix over again. So finally I gave up and sold the Acer and bought my mother a new HP Desktop that came out last year. The HP (Hewlett-Packard) should be here this Monday.
      My Computers


 

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