wifi connection constantly dropped


  1. dictum
    Posts : 561
    Microsoft Windows 10 Home 64-bit 18363 Multiprocessor Free
       New #1

    wifi connection constantly dropped


    I have two machines, MSI GT80 SLI. They are configured identically hardware-wise.

    MSI GT80 One: disk 1: Has dual boot Windows 20H2; disk 2: the previous version of 1909.

    The 20H2 install has issues with the Killer 1535 wifi card. Constantly drops the connection. The 1909 version has no such issues.
    Before I upgraded, I cloned the OS via Macrium.

    MSI GT80 Two: Dual boots Windows 20H2 and a non-Windows OS. The 20H2 has no issues with the wifi card dropping the connection.

    There is something specific to GT80 "one" machine 20H2 that breaks wifi. I thought it was hardware but it never is, since the previous 1909 installed on the very same box runs OK.

    I compared both 20H2 installs on both machines and they look identical. Same patch level, same driver version. Machine "one" installed 20H2 today and machine "two" 20H2 got installed a month ago. Same startup programs, same everything. One works, the other does not.

    I am not sure when wifi stopped working, it could be the 20H2 upgrade has nothing to do with it. Since the first 20H2 install works fine. But on the second 20H2 install, wifi works intermittently. It will work and then drop the connection without recovering it.
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  3. Macboatmaster
    Posts : 1,617
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       New #2

    Machine "one" installed 20H2 today and machine "two" 20H2 got installed a month ago.
    If you are correct and there is absolutely no difference in apps installed, whether or not they are in startup and the settings for the wireless connection are exactly the same on both the Machine one and the machine two, then I think you should wait a few days for updates - initiating check for updates.

    I do not know if you are aware but your 1535 is based on the Qualcomm Atheros chip and the actual driver for that is provided by Windows update. - NOT from Killer (Rivet)
    To complicate the issue further - and again I do not know if you are aware RIVET has been bought by Intel, but they do not provide the drivers either

    The microsoft update catalogue
    https://www.catalog.update.microsoft...e-eb365e63a2c3
    https://www.catalog.update.microsoft...?q=Killer+1535

    Intel acquires RIVET
    Intel Acquires Rivet Networks, Boosting Intel’s Wi-Fi Offerings for PC Platforms | Intel Newsroom

    As you can see from Killer
    Please note that the latest Killer Device drivers for the Wireless AC1550, Wireless AX1650, Ethernet E2500v2, Ethernet E2600, Ethernet E3000 and Ethernet E3100 are all included in our current Software Package.
    For other Killer devices, the device drivers that are installed by default in Windows and provided by Windows Update are sufficient for most users. If you need specific updates or drivers for these devices, please refer to your Computer Manufacturers download page.
    Killer Software Package – Windows 10 1803+ – support.killernetworking.com

    You could if you wish try the Killer uninstall
    Killer Uninstaller – support.killernetworking.com

    then completely shutdown - not standard windows shutdown
    reboot and try the Killer provided - which even when you install it should then get updated by windows update.

    I know you did not ask, but it is my belief that you will overtime, possibly on the next version update for 10 find you experience wireless problems. IF so I would either change the card on that laptop if it is a case of an easy access panel
    or use usb adapter.

    Killer adapted 1535 based on the Qualcomm chip
    Chipset: QCA6174A
    Killer™ Wireless-AC 1535 – Killer Networking | Killernetworking | Killer Control Center

    I have never found that wireless adapters work as smoothly and without problems, as they did, when there were manufacturers provided drivers - once the driver is a somewhat generic version provided by windows update.
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  4. dictum
    Posts : 561
    Microsoft Windows 10 Home 64-bit 18363 Multiprocessor Free
    Thread Starter
       New #3

    There is the new version of wifi available, wifi 6. I want to get a newer wifi card that won't have these issues.
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  6. Macboatmaster
    Posts : 1,617
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       New #4

    I am sorry I just do not understand your reply
    It makes no comment whatsoever on my suggestions, as to what you may try, or the information I provided to you
    AND I did in fact suggest what you now say - you want to do
    I want to get a newer wifi card that won't have these issues
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