WiFi Drops Out

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  1. Posts : 20
    Windows 10 v2004, build 19041
       #1

    WiFi Drops Out


    I have a Dell 17" laptop, fresh load of w10 Home (v2004, build 1901) and alleged updated drivers, Verizon fios through a Verizon Actiontec M1424WR router, 3 floor house, router on 1st, S end room (and no it can't move due to cabling, etc), whew.

    I'll be using the laptop on the 3rd floor, N bedroom diagonally, maybe 60' away, late evening, working fine for maybe 1/2 hour. Then it drops out, I'll wave it around or sometimes have to go into the hallway to reestablish connection. This also happens with my old Dell 630 running XP. Once reestablished it's fine again for a while.

    What the heck is going on???

    Maybe a pad online, but usually the only wifi device as all desktop computers are hardwired.

    Any thoughts??
      My Computer


  2. Posts : 8,111
    windows 10
       #2

    Sounds like poor signal
    To check the signal strength of a Wi-Fi connection using Command Prompt, use these steps:

    1. Open Start.
    2. Search for Command Prompt and click the top result to open the app.
    3. Type the following command to view the Wi-Fi signal strength and press Enter:
      netsh wlan show interfaces
    4. See the Signal field to determine the signal quality. (If the output number is equal or higher than 80, then the strength of the signal is good.)

      try when working and drops post results


    Your windows is old try updating to latest version got and hit update https://www.microsoft.com/en-gb/soft...load/windows10
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  3. Posts : 20
    Windows 10 v2004, build 19041
    Thread Starter
       #3

    Thanks for the idea, I'll try it tonight.

    - - - Updated - - -

    I haven't used DOS since last year! :) Actually since Summer. Brings back memories of bat files that I made to work as menus in DOS pre-Windows, and some that I carried over for programs that didn't run in Windows. History ... .

    The bedroom where I have occasional problems that prompted this posting had 3 reading of 65, 78, 72, over a 1 hour span during which I did not lose signal. The 3 other rooms on this floor range from 68 to 86 (moving from rooms above router to far end of house).

    On the main floor I go from 100 next to the router to 98 in the kitchen and dining room (same end as the bedroom, just 1 floor down). The porch just outside the router is 86 directly out the door, and 70 diagonally through 8' x 3' of chimneys.

    In the basement I go from 60 to 80, with 60 at the far end under the dining room. My shop is below the garage (next room away) and of course that gets 0, but is hardwired.

    The house is about 60 y/o and it seems to have some I beams in the basement and 1st floor ceilings.

    I've read about extenders, and wonder if there is an inexpensive one (there are I know) that would help here (the real question). The rooms where I need computers I have wired, wifi would be for convenience, so over $100 is not in the picture.

    Thanks,

    Alex
      My Computer


  4. Posts : 8,111
    windows 10
       #4

    At 60 its on the edge and can drop when someone walks past have you check to see if there are any other routers close on the same channel as that will make it worse the MS store has free wifi signal testers
      My Computer


  5. Posts : 20
    Windows 10 v2004, build 19041
    Thread Starter
       #5

    I'm on channel 6. How can I tell what channel the other networks are that show up?
      My Computer


  6. Posts : 8,111
    windows 10
       #6

    Goto ms store search for WiFi analyser or similar a few will show channels around you and best for you
      My Computer


  7. Posts : 20
    Windows 10 v2004, build 19041
    Thread Starter
       #7

    I installed WiFi Analyzer (open-source) by VREM as it doesn't have any ads and good reviews. It's interesting, I'll have to read through the FAQ. Off the top it is showing about 10 neighbors, on channels 4-8. Not sure if it will tell how many are on a given channel, ops, it does, and thy are spread over 4-8. Looks like some homework now.

    I know the construction of the house is an issue, with steel beams and brick. Would an extender give me the little bit more I need to have a signal?

    - - - Updated - - -

    Ok I've learned quite a bit about identifying wifi issues. It seems that I just need to extend the signal a bit within the house. The neighborhood (single family homes) doesn't seem to be overwhelmed with wifi, and everyone seems to be on 2.4ghz. I'll give it a couple of days to build more data, then maybe change channels if it seems warranted.

    Thanks for pointing me to new info.
      My Computer


  8. Posts : 8,111
    windows 10
       #8

    The best is to use the powerline adapters which gives you cable and also wifi TP-Link AV500 600 Mbps 2 Port Powerline Adapter - 2 Pack - Laptops Direct
      My Computer


  9. Posts : 20
    Windows 10 v2004, build 19041
    Thread Starter
       #9

    Thanks for the recommendation, I'll consider it. I think I've all the info I need, now to look getting a unit.

    Thanks for you help.
      My Computer


  10. Posts : 1,807
    Windows 10 Pro 21H1 19043.1348
       #10

    asallwey said:
    I have a Dell 17" laptop, fresh load of w10 Home (v2004, build 1901) and alleged updated drivers, Verizon fios through a Verizon Actiontec M1424WR router, 3 floor house, router on 1st, S end room (and no it can't move due to cabling, etc), whew.

    I'll be using the laptop on the 3rd floor, N bedroom diagonally, maybe 60' away, late evening, working fine for maybe 1/2 hour. Then it drops out, I'll wave it around or sometimes have to go into the hallway to reestablish connection. This also happens with my old Dell 630 running XP. Once reestablished it's fine again for a while.

    What the heck is going on???

    Maybe a pad online, but usually the only wifi device as all desktop computers are hardwired.

    Any thoughts??

    Hi Alex,

    Welcome to TenForums.

    As you likely know, wifi is a simple system, however; there are many little details that can seriously degrade performance. Wifi signal propagation inside of any enclosed space such as a building, apartment or house can be influenced by a myriad of internal structures or objects (drywall, steel-beams, or metal cabinets).

    Also, signal propagation in any space especially with obstructions reacts differently dependent on the channel used. That is why channel selection can be very important in optimizing any wifi network.

    I like to troubleshoot wifi propagation problems with an app on my Android phone. This gives me the flexibility to co-locate the phone next to a preferred wifi reception location (laptop) or troubleshoot problems at any remote site.

    This app will show which wifi channel has the best receive level at any specific location. I may choose to compromise on my preferred channel number based on reception in the living room versus the family room or possibly discover a channel that is received well in both locations.

    Wifi Analyzer – Apps on Google Play

    WiFi Drops Out-0104-android-wifi-analyzer.jpg


    Another consideration is the wifi router location. If you have the flexibility to move the router, sometimes even a short distance of a couple of feet will improve the performance.

    As you've also discovered, one of your neighbors might be using the same channel. Any good wifi analyzer app should be able to display signal receive level and channel number. The current receive level of any neighbors wifi will likely fluctuate and for this reason, it's usually best to avoid this channel and choose another for your network.

    This is Nirsoft's wifi analyzer.

    WifiInfoView - WiFi Scanner for Windows 10/7/8/Vista

    WiFi Drops Out-0104-wifi-analyzer.jpg


    Please update your thread after you get everything optimized. This info could also help someone else.
    Cheers,

    Michael
    Last edited by W10 Tweaker; 04 Jan 2021 at 09:02.
      My Computer


 

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