Corrupted PDF file download from yahoo mail in chrome


  1. Posts : 225
    Win10 10.0.18362 Build 18362
       #1

    Corrupted PDF file download from yahoo mail in chrome


    this problem occurred only once

    i try to download 3 PDF files in chrome from yahoo mail which i receive in single email

    i tried both to download all 3 files individually and together as one zip file

    none of the files opened in Foxit Reader, Edge Browser and Chrome,

    however it was displayed fine in Chrome Browser Yahoo mail preview option

    the problem occurred in both mine and my father laptops

    so i try to download the files in Edge Browser and it worked fine


    i had this problem in past with Edge Browser but this time it happened in chrome

    Corrupted PDF file downloaded from yahoo mail
      My Computer

  2. Berton's Avatar
    Posts : 11,603
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #2

    Reading this and the linked page suggests a diagnostic would be to try both Notebooks/Laptops in a different location, connecting through a different Router, help rule out your Router and the connection to it is part of the problem. Since Yahoo Mail is an Online/Webmail feature it should work with any connection. Could also log in to Yahoo on someone else's computer to check if getting the same issue, just don't let it save your log-in. It will also help ruling out the sender has an issue which is always a possibility. Or maybe it's occurring from different senders?
      My Computers


  3. Posts : 225
    Win10 10.0.18362 Build 18362
    Thread Starter
       #3

    i tried different systems and ISP still the same result
      My Computer

  4. thomaseg1's Avatar
    Posts : 13,268
    Windows 10 Pro (x64) 20H2 19042.804 & 21327.1000
       #4

    Just a thought off the top of my head.
    Yahoo makes changes to its email all the time and
    sometimes they neglect to tell folks.
    Have you checked the webmail settings of late?
    Spam and virus settings are the most likely
      My Computers

  5. Berton's Avatar
    Posts : 11,603
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #5

    thomaseg1 said:
    Just a thought off the top of my head.
    Yahoo makes changes to its email all the time and
    sometimes they neglect to tell folks.
    Have you checked the webmail settings of late?
    Spam and virus settings are the most likely
    Agreed. Sounds like everything has been tried on the User end so the sending end may be the problem.

    One more thing I'd try is to get the sender to compress the file/s into a single .zip file and send it. File Explorer could handle it after saving.
      My Computers


  6. Posts : 225
    Win10 10.0.18362 Build 18362
    Thread Starter
       #6

    Berton said:
    Agreed. Sounds like everything has been tried on the User end so the sending end may be the problem.

    One more thing I'd try is to get the sender to compress the file/s into a single .zip file and send it. File Explorer could handle it after saving.
    i try requesting the user to send me all 3 files in one zip file, but she didnt bother to resend me the email

    thnx all guys i appreciate your help and precious time though

    - - - Updated - - -

    EDIT wow i install Turbo Download Manager extension for chrome and bingo the problem is gone for now
      My Computer


  7. Berton's Avatar
    Posts : 11,603
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #7

    makhan10 said:
    EDIT wow i install Turbo Download Manager extension for chrome and bingo the problem is gone for now
    It does help at times with slower Internet connections to use such a program, I used to back in the Dial-Up days to assure a download didn't get corrupted. I haven't thought of it since going to faster Wireless DSL.
      My Computers


 

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