Corrupted PDF file download from yahoo mail in chrome

makhan10 · 18 Nov 2020

this problem occurred only once

i try to download 3 PDF files in chrome from yahoo mail which i receive in single email

i tried both to download all 3 files individually and together as one zip file

none of the files opened in Foxit Reader, Edge Browser and Chrome,

however it was displayed fine in Chrome Browser Yahoo mail preview option

the problem occurred in both mine and my father laptops

so i try to download the files in Edge Browser and it worked fine

i had this problem in past with Edge Browser but this time it happened in chrome

Corrupted PDF file downloaded from yahoo mail

Berton · 18 Nov 2020

Reading this and the linked page suggests a diagnostic would be to try both Notebooks/Laptops in a different location, connecting through a different Router, help rule out your Router and the connection to it is part of the problem. Since Yahoo Mail is an Online/Webmail feature it should work with any connection. Could also log in to Yahoo on someone else's computer to check if getting the same issue, just don't let it save your log-in. It will also help ruling out the sender has an issue which is always a possibility. Or maybe it's occurring from different senders?

makhan10 · 19 Nov 2020

i tried different systems and ISP still the same result

thomaseg1 · 19 Nov 2020

Just a thought off the top of my head.
Yahoo makes changes to its email all the time and
sometimes they neglect to tell folks.
Have you checked the webmail settings of late?
Spam and virus settings are the most likely

Berton · 19 Nov 2020

thomaseg1 said:

Just a thought off the top of my head.
Yahoo makes changes to its email all the time and
sometimes they neglect to tell folks.
Have you checked the webmail settings of late?
Spam and virus settings are the most likely

Agreed. Sounds like everything has been tried on the User end so the sending end may be the problem.

One more thing I'd try is to get the sender to compress the file/s into a single .zip file and send it. File Explorer could handle it after saving.

makhan10 · 20 Nov 2020

Berton said:

Agreed. Sounds like everything has been tried on the User end so the sending end may be the problem.

One more thing I'd try is to get the sender to compress the file/s into a single .zip file and send it. File Explorer could handle it after saving.

i try requesting the user to send me all 3 files in one zip file, but she didnt bother to resend me the email

thnx all guys i appreciate your help and precious time though

- - - Updated - - -

EDIT wow i install Turbo Download Manager extension for chrome and bingo the problem is gone for now

Berton · 20 Nov 2020

makhan10 said:

EDIT wow i install Turbo Download Manager extension for chrome and bingo the problem is gone for now

It does help at times with slower Internet connections to use such a program, I used to back in the Dial-Up days to assure a download didn't get corrupted. I haven't thought of it since going to faster Wireless DSL.