HP printer wants PC have logon password, or no Scan to Network Folder


  1. Posts : 318
    Dual-boot Win 7 & 10, both Pro 64-bit, now with a Hyper-V VM of Win 11
       #1

    HP printer wants PC have logon password, or no Scan to Network Folder


    |
    My new home printer is a new HP OfficeJet Pro 9015, supposedly in the line of succession to my 11-year old HP OJP 8500, which started to leak ink and is soon for the printer graveyard.

    I have one annoying problem with the 9015. It has a “Scan to Network Folder” feature which sets a “button” on the printer’s tiny screen to scan what’s in the feeder or on the glass and send a pdf copy to a designated folder on my home network – specifically to a target folder on my home Win 10 Pro 64-bit PC (version 1909). Note that the printer is initiating and pushing the scanned pdf to my PC on the network – the PC is not ordering and pulling the scan.

    The target folder is fully Shared with Read-Write privileges to “Everyone” and “Network”, and with Security giving Everyone and Network Full Control.

    ► However, the HP OJP 9015 printer will not accept the designation of this network folder as a valid target unless I add a logon password to my Win 10 PC and add that password to the setting on the printer. The printer setup for this target folder will not accept a no-logon-password PC as the home of the target. On my PC, Password-Protected Sharing is Off – the printer is very stubborn about this..

    I don’t want a logon password on my home PC, and I really have tried a lot of stuff to try to get around this. Could this conceivably be a Firewall issue? Or anything else?

    I’ve never added anything to my Firewall and I’m not sure how to do that.

    Thoughts?

    Thanks.
      My Computer


  2. Posts : 1,604
    Win 10 home 20H2 19042.1110
       #2
      My Computers


  3. Posts : 318
    Dual-boot Win 7 & 10, both Pro 64-bit, now with a Hyper-V VM of Win 11
    Thread Starter
       #3

    Jacee - Interesting info, but I don't think my HP 9015 has any password currently - it is connected to my router and LAN by ethernet cable; its WiFi is off.
    From my PC's browser, I can access the printer's embedded web server (EWS) just by going to its IT address, which I set (static) at 192.168.1.246. I needed to approve a self-generated certificate the first time, but nothing since then.

    I still have the problem that the HP's Scan to Network Folder will not work unless my PC has a logon password, which it has never had.

    Please let me have your further thoughts.

    Thanks.
      My Computer


  4. Posts : 1,604
    Win 10 home 20H2 19042.1110
       #4

    Is your Hardware (MAC) Address included in networking?

    I have an older HP Photosmart e-Print wireless. It's connected to lan and both of my computers can share from across the room. I don't have a password for it, but I could set one.
    Do you have a "bonjour" setting in advanced settings?
      My Computers


  5. Posts : 318
    Dual-boot Win 7 & 10, both Pro 64-bit, now with a Hyper-V VM of Win 11
    Thread Starter
       #5

    Jacee - Bonjour was and is Enabled on the HP 9015 printer. All of those Advanced Networking services are Enabled.

    - - - Updated - - -


    UPDATE - I have fixed this problem by

    (a) enabling SMB 1 on my Win 10 Pro 64-bit PC (v 1909) in Windows Features,

    (b) enabling SMB 1 in the Embedded Web Server (EWS) for my 9015 at Network - Advanced Settings - SMB, and


    (c) DISABLING (unchecking) SMB 2 and 3 on the 9015 EWS in the same place.

    I had done (a) and (b) before but not (c). (c) is necessary.

    This is not good. SMB 1 is NOT secure. HP has failed to make SMB 2 and 3 work on Win 10 Pro.

    HP has fallen down here.



    - - - Updated - - -


    FURTHER UPDATE:

    In another forum, I got this suggestion for making SMB 2 and 3 behave and permit connections to my PC without a logon password on that PC:



    1. Click the Start button and type msc in the Search programs and files bar and hit enter.
    2. At the left pane, go to Local Computer Policy > Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options
    3. Look for “Accounts: Limit local account use of blank passwords to console logon only” and double click on it.
    4. By default the Enable option is selected and all you need to do is select “Disable” and click OK.


    Questions:


    a) Do you think SMB 2 or 3 will work without a logon password on my PC, if I follow the above guide? Or do they absolutely require a logon password?

    b) And if they work after I follow the above guide, are they rendered less protective?



    Thoughts?
      My Computer


  6. Posts : 1,604
    Win 10 home 20H2 19042.1110
       #6

    Your best consultant for your particular problem is https://support.hp.com/us-en/product...model/24208582
      My Computers


  7. Posts : 318
    Dual-boot Win 7 & 10, both Pro 64-bit, now with a Hyper-V VM of Win 11
    Thread Starter
       #7

    Jacee - thanks again for your thoughts. However, I have posted all over the HP Support Forum. For example, at
    https://h30434.www3.hp.com/t5/Printe...er/m-p/7861301

    But what do you think of my "Further Update" in my post here just two above?
      My Computer


  8. Posts : 318
    Dual-boot Win 7 & 10, both Pro 64-bit, now with a Hyper-V VM of Win 11
    Thread Starter
       #8

    I'm the OP and this is still an issue. Any thoughts? Thanks.
      My Computer


 

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