Often connection failures


  1. Posts : 39
    Win 10 64 byte Home
       #1

    Often connection failures


    Win10
    Build 1909 (18363.1139)
    Compelled to use McFee by ISP (JCOM).
    It is usually no internet failures. Other wireless devices (Kindle Fire 8 HD) are fine and unaffected.

    I tried Ping and got three results and then it closed. The three seemed OK.

    What should I be first considering trying?
    Also having trouble working out how to access administer which I thought already was.
      My Computer


  2. Posts : 1,867
    Windows 10 Pro 2004 20H1
       #2

    cloa513 said:
    It is usually no internet failures. Other wireless devices (Kindle Fire 8 HD) are fine and unaffected.

    I tried Ping and got three results and then it closed. The three seemed OK.
    A "good" ping would look something like this -

    Code:
    C:\Users\   >ping tenforums.com
    
    Pinging tenforums.com [172.67.74.250] with 32 bytes of data:
    Reply from 172.67.74.250: bytes=32 time=7ms TTL=55
    Reply from 172.67.74.250: bytes=32 time=7ms TTL=55
    Reply from 172.67.74.250: bytes=32 time=6ms TTL=55
    Reply from 172.67.74.250: bytes=32 time=7ms TTL=55
    
    Ping statistics for 172.67.74.250:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 6ms, Maximum = 7ms, Average = 6ms
    So what exactly is failing?
      My Computer


  3. Posts : 39
    Win 10 64 byte Home
    Thread Starter
       #3

    My ping google.com looks like
    Reply from 172.67.74.250: bytes=32 time=7ms TTL=55
    Reply from 172.67.74.250: bytes=32 time=7ms TTL=55
    Reply from 172.67.74.250: bytes=32 time=6ms TTL=55

    (and other pings)
    I have WiFi router upstairs. The internet connection symbol go from a quarter circles to circle quarter with a negative symbol. I disconnect and then reconnect.
      My Computer


  4. Posts : 1,867
    Windows 10 Pro 2004 20H1
       #4

    So it sounds like possible interference with the wireless signal, or a crowded wireless channel.

    You'll need to look at your current wireless configuration on your router.

    Before making any changes, write down or screenshot your current settings.

    If you are using auto channel select, try using channel 1, 6, or 11 for 2.4 Ghz, and 124, 128, 132, 136, or 140 for 5 Ghz (Japan).

    Using a WiFi analyzer can show you who is using what channels in your area, your signal strength, and your signal-to-noise ratio (SNR)...

    Windows...

    NetSurveyor, Acrylic WiFi, inSSIDer, Wi-Fi Scanner (Lizard Systems).

    Mac...

    Top 5 Best WiFi Analyzer Apps for Your Mac in 2020

    Wireless Security should be using WPA2-Personal with AES encryption.

    Select NG-Mixed for 2.4 Ghz and AC/N-Mixed for 5 Ghz if it's available on your router.

    WMM should be turned on for both bands, and try the Beacon Interval at 100 and RTS Threshold at 2346.

    Reboot the router and test your wireless connections.
      My Computer


  5. Posts : 39
    Win 10 64 byte Home
    Thread Starter
       #5

    I updated the network adapter driver and now the ping works well with 0% loss. Also can't read the front of the Humax Wireless Router because of a big TV being in the way. I installed Acrylic Wifi Home- not sure the value except to say how low stars the connection is.
    Last edited by cloa513; 07 Nov 2020 at 05:22.
      My Computer


 

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