Very Slow Internet Upload speed on Dell Laptop

Benibana said:

Hi,

We are trying to track down the cause of a very slow upload speed on one of our laptops running Windows 10.
We have ruled out network issues by doing tests with several of our other home devices and get consistently good download and upload speeds at around 35mbps down/ 17mbps up.
Only one of our laptops (Dell Inspiron 5584) exhibits an upload speed of around 0.05mbps.
The download speed is fine though and consistent with other devices tested.
We are located on the Gold Coast, Australia and have fibre to the house.
I will attach an image of internet speed exhibiting this problem.
The laptop is using Windows 10 ver. 1909.

Kindly appreciate your help!
Ben

I don't know if it will help, but some things to try.


Open the Device Manager
Go down to your networking
choose the wifi or ethernet connection
and double-click on it to bring up properties move over to the power management tab and uncheck both options
on the advance tab scroll down to large send offload ipv4 and ipv6 and disable both
reboot.
try speed test again



also disable any green, powersaving mode, or energy efficient modes