Can't access "Network & Internet" settings

msnyder701 · 15 Sep 2020

When I try to open the "Network & Internet" section of Settings, the app crashes. I *can* open it when in Safe Mode. I'm using Win 10 2004.
Here's the Event Viewer error record of what happens:

Error when trying to open Network & Internet Settings:
Faulting application name: SystemSettings.exe, version: 10.0.19041.423, time stamp: 0x6de158c3
Faulting module name: SystemSettingsViewModel.Desktop.dll, version: 10.0.19041.488, time stamp: 0x6149a7d1
Exception code: 0xc0000409
Fault offset: 0x0002be78
Faulting process id: 0x1db4
Faulting application start time: 0x01d68bce3195af76
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\ImmersiveControlPanel\SystemSettingsViewModel.Desktop.dll
Report Id: 17f8e0f3-d782-44d5-80ea-f00695132d2b
Faulting package full name: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

Any help would be appreciated. I've tried sfc, dism, making a new user account, and re-registering all apps. No joy.

dalchina · 16 Sep 2020

Similar reported here, but user also stated they had modified some service settings. User decided to clean install.
Cannot open Network & Internet Settings - crashes

msnyder701 · 16 Sep 2020

Yah, I saw that post. I'm not willing to do a reinstall just because of this issue because I enjoy tinkering with the innards rather than taking the sledgehammer approach. It has to be a corrupted file or a registry issue, right?

dalchina · 16 Sep 2020

Have you made any modifications to normal system parameters as seems the case in that thread? Or has it just 'happpened' by chance?

Given what you've tried, an in-place upgrade repair install which keeps all progs and data would seem the appropriate way forward.

Or if you know it's just happened recently, use a System Restore point if available- although that may be too late now.

msnyder701 · 16 Sep 2020

Lol, well the only thing I did was to install the 2004 feature update. I'd rather not try an in-place upgrade because, although it is **supposed** to keep all programs and data, I just don't trust it. So unless others have a solution for me I'll just live with it. But thanks for your suggestions so far!

dalchina · 16 Sep 2020

I'd rather not try an in-place upgrade because, although it is **supposed** to keep all programs and data, I just don't trust it.

It's been used time and again. It's an upgrade procedure and creates windows.old.
And what I've said is confirmed in the tutorial.
Don't believe me? Please ask @Brink

If you're afraid of that, you wouldn't perform any upgrade, ever.

Now, you are using disk imaging regularly and routinely as is so, so often recommended here, aren't you?
You should make sure you have a full disk image of your Windows partitions before ANY upgrade or major change, just in case.

Thus, given you have a full disk image, whatever happens, even if your disk fails, you can recover.

It's your choice.

Ghot · 16 Sep 2020

msnyder701 said:

Lol, well the only thing I did was to install the 2004 feature update. I'd rather not try an in-place upgrade because, although it is **supposed** to keep all programs and data, I just don't trust it. So unless others have a solution for me I'll just live with it. But thanks for your suggestions so far!

It definitely keeps the programs and data. I've done it myself, and helped others do it as well. Works every time.

Brink · 16 Sep 2020

Agreed, you will not lose anything doing a repair install so long as you use an ISO for the same version of Windows 10 as you currently have installed.

Repair Install Windows 10 with an In-place Upgrade

Ghot · 16 Sep 2020

Here is the translation of the tutorial....

Go here and get the Media Creation Tool and save it to your desktop.
https://www.microsoft.com/en-us/soft...load/windows10

RUN the Media Creation Tool and choose: Windows 10 ISO image... save IT to your desktop.
Right click the ISO image and choose: MOUNT
Open File Explorer and you will see a new drive letter. It will look like a DVD optical drive.
Double click the new drive letter to open it.
Find setup.exe and double click it to start the in-place upgrade.

Choose the Upgrade option and tell it to save your programs and data, when it asks.

After it's all done... to UNmount the ISO image, right click the new drive letter and choose: EJECT.

The ONLY thing you will lose is some of your personalizations. Your programs and data will be intact.

/edit

The best part about an in-place upgrade... it fixes any problems you might be having with Windows.