Laptop Network Adapter Keeps Disabling


  1. lewisshacklady
    Posts : 1
    Windows 10
       New #1

    Laptop Network Adapter Keeps Disabling


    Hi there,

    I'm having an issue where my laptop keeps disconnecting from the wifi. When this happens, if I look under Device Manager, I can see that my network adapter has an error. If I disable and then re-enable the device, I can get back on the wifi and gain internet access.

    So far I have:

    - Tried updating the network adapter drivers via Device Manager in Windows
    - Manually installing the network adapter driver from Intel (my model is 8260)
    - Disabled the power saving feature from the Device Manager menu, to turn off the adapter when not in use

    However I am still having the same issue.

    I'm running Windows 10 Version 1903 (OS Build 18362.959)

    It might be relevant/useful to mention, I have a Linksys Velop system for my wifi as there are some blackspots in the house. However, as far as I can tell, Wifi strength in this area is fine, so I don't believe this is the issue.

    Does anyone have any recommendations please?
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  3. Helmut
    Posts : 2,316
    Windows 10
       New #2

    Some Laptops may have poorly designed/shielded WiFi system, badly placed internal aerial and the RF gets into other parts of the MOBO, causing low speeds and/or disconnections.

    No amount of fiddling with drivers and configuration will make any difference, it is basic bad design.
    The only real solution is to reject it as unfit for purpose, and buy a different one.

    You can get an external USB WiFi adapter that may space a WiFi aerial further away from the Laptop but that is not a very neat solution.
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