Accounting application struggles in Windows 10 (Mapped Network Drive)

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  1. Posts : 168
    Windows 10 Pro 21H1
       #31

    Perhaps your legacy accounting system was built for use with a 32 bit OS and is incompatible with a 64 bit OS.

    JackHughs
      My Computer


  2. Posts : 29
    Windows 10
    Thread Starter
       #32

    But it works perfectly fine on Win 8.1 x64 on a older computer :)
      My Computer


  3. Posts : 168
    Windows 10 Pro 21H1
       #33

    Back to basics. Your problem is slow communication between your new Windows 10 machines and the accounting software "server." And, I assume that all of your clients are connected via Ethernet and not wireless.

    Try resetting the NIC's on the new machines to auto-negotiate and see if that speeds things up.

    JackHughs
      My Computer


  4. Posts : 29
    Windows 10
    Thread Starter
       #34

    I agree - back to basics :)

    Tested:

    New PC Windows 10 - working slow
    New PC Windows 8 - ALSO working slow - tested yesterday

    Until yesterday I was sure that this is OS related problem (Windows 10 on the client). But now when I experience the same problem on Windows 8 (new PC) I think that it could be somehow hardware related.

    I will try NIC reset on both server and 1 client for test... on Monday.
      My Computer


  5. Posts : 168
    Windows 10 Pro 21H1
       #35

    Since everything works except for your new clients, I would only reset the new clients.

    JackHughs
      My Computer


  6. Posts : 12,427
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #36

    JackHughs said:
    Perhaps your legacy accounting system was built for use with a 32 bit OS and is incompatible with a 64 bit OS.

    JackHughs
    On the off-chance it's a 16-bit program might find a computer with 32-bit Windows to test.
      My Computers


  7. Posts : 252
    Windows 10 Pro
       #37

    Just a thought, I'm by no means an expert, could it be the server PC is either hibernating or going to sleep? Maybe the HDD is set to spin down after X number of minutes and the delay in access is due to waking it up?
      My Computer


  8. Posts : 29
    Windows 10
    Thread Starter
       #38

    Thanks for your involvement.

    This is not the issue because the "server" computer is being used during access from the clients.
      My Computer


  9. Posts : 265
    Windows 10 Enterprise
       #39

    Instead of using a mapped drive, try changing the settings in your accounting software to point to the database file via UNC: \\servername\sharename\databasefile

    I have seen that change make a world of difference. Anyway, something to try.
      My Computer


  10. Posts : 29
    Windows 10
    Thread Starter
       #40

    Sorry but how can I map the database name directly?
    I am not opening database, I am opening a program. Program manages database. Please explain. Thank you
      My Computer


 

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