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#1
Can't map network share, but I can access it
I'm new to Windows 10 network shares and mapping, so please be kind!
I have a SAMBA network share on a WD NAS drive, with login credentials, named "bobloblaw". I am trying to access it from my laptop running Windows 10 Pro v. 1909, via WiFi, on the local network.
I can access it from my laptop by typing "\\bobloblaw" in the File Explorer. This then becomes "> Network > bobloblaw", I can see the various folders in the window below, and "bobloblaw" appears at the bottom of the navigation pane under "Network."
But I can't access it by pointing and clicking in the File Explorer, or from e.g. Word's "Save" dialog. And I can't map it either:
- File Explorer: When I double-click on Network in the navigation pane, then bobloblaw in the righthand window, it opens a browser window with HTTP access to the NAS control panel, instead of opening the NAS itself.
- Application save dialog: When I click Browse, then Network, all I see is my computer. I don't see the NAS (or anything else on the network) at all.
- Map drive: When I try to map the drive, enter "\\bobloblaw", and enter my credentials, I get an error message saying "Windows cannot access \\bobloblaw: Check the spelling of the name. Otherwise, there might be a problem with your network. To try to identify and resolve network problems, click Diagnose." When I click Diagnose, it thinks for a bit and then says, "Troubleshooting couldn't identify the problem."
I believe all the relevant services are running: Function Discovery Provider Host, Function Discovery Resource Publication, SSDP Discovery, and UPnP Device Host. A search yields a number of documents explaining how to activate network discovery, but not what to do when that doesn't work; and how to map a drive, but not what to do when the usual instructions don't work; etc.
Where do I go from there? Any advice appreciated.