Question about accessing my router

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  1. Posts : 8
    Windows 10
       #1

    Question about accessing my router


    I have Windows 10 2004 update. No more updates available at this time. For a while now, I have not been able to access my router using the standard 192.168.X.X. It shows up as cannot connect to the webpage, as if I don't have my wifi on. However, I AM able to connect using my iPad which is on the same network. I have tried with several browsers and it is the same issue. If you need a screenshot of what I am seeing when I try to connect to the router I will provide those from both Firefox and Chrome browsers. I am just finding it strange that I am able to connect with my iPad which is on the same network as my laptop but I cannot connect to the router from my laptop. I do get wifi and have full capabilities of wifi, just cannot connect to the router to make changes.
      My Computer


  2. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #2

    Please right click on Windows button and open powershell (or command prompt)
    type bellow command and hit enter:
    ipconfig
    then share your output.
      My Computer


  3. Posts : 6,976
    windows 10
       #3

    Make and model of router? Are you using the IP or a name with a lot routers they use JavaScript which may be blocked by anti virus
      My Computer


  4. Posts : 8
    Windows 10
    Thread Starter
       #4

    I only have one router. I was thinking that it might be the antivirus but I turned it completely off and it still didnít allow me to access the router.

    As for the ipconfig, what do you want to know on the list of IP addresses? The default gateway is definitely the router.

    Forgot to thank you both for helping me. Iím really trying to figure this out as itís baffling me. Donít know why the iPad can access the router but the computer canít. Itís weird. Even with the AV completely off. Maybe some setting or Microsoft broke something when they updated my computer to 2004
      My Computer


  5. Posts : 12,481
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #5

    Here's what my ipconfig command [in Command Prompt or PowerShell] shows [Notebook Wi-Fi]:
    Windows IP Configuration

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Local Area Connection* 1:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Local Area Connection* 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . : ccihq.net
    Link-local IPv6 Address . . . . . : fe80::1c2:ad0c:4216:6e2e%13
    IPv4 Address. . . . . . . . . . . : 192.168.6.124
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.6.1

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    I ran the command as Administrator.
      My Computers


  6. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #6

    Indeed there is absolute zero or no personal information exposed in ipconfig output.

    But you seem to already know what "Default Gateway" means,
    but is your adapter or router on the same subnet, and has valid subnet mask?
    Impossible to answer this since you didn't provide requested input to troubleshoot this problem.
      My Computer


  7. Posts : 4,463
    Windows 10 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
       #7

    @dyregrey -

    Can you connect to your router with an Ethernet Cable?
    No wireless.

      My Computer


  8. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #8

    Are you guys saying ipconfig does not output LAN card config, or that one needs LAN cable?
    I'm confused
      My Computer


  9. Posts : 168
    Windows 10 Pro 21H1
       #9

    This is a just a guess, but try typing in the full address. First try http:\\192.168.X.X\. If that doesn't work, try http:\\192.168.X.X:80.

    JackHughs
      My Computer


  10. Posts : 8
    Windows 10
    Thread Starter
       #10

    Here is the ipconfig information. They really make it difficult to share a photo on this site. Had to open another window, upload the file, then drag the photo to this page. Hope you can see it ok.

    As for the other options, I will try that when I get home. I am trying to have my ISP come and help me, but being in Thailand there is somewhat of a language barrier and I am finding it hard to get anyone to drop by and try to fix the issue.

    https://www.tenforums.com/attachment...&thumb=1&stc=1
    Attached Thumbnails Attached Thumbnails Question about accessing my router-ipconfig.jpg  
      My Computer


 

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