Question about accessing my router

From that output, your router would be at 10.0.0.1

Apologies. I created that screenshot from work. I am not at home. I will resend the screenshot when I get home. Again, sorry about the confusion.

Here we go.


Windows IP Configuration

Host Name . . . . . . . . . . . . : DyreGrey
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
Physical Address. . . . . . . . . : 54-E1-AD-C1-A1-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TeamViewer VPN Adapter
Physical Address. . . . . . . . . : 00-FF-87-DD-4E-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Surfshark Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-57-F9-46-D9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 00-E1-8C-78-E2-19
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 02-E1-8C-78-E2-18
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 8265
Physical Address. . . . . . . . . : FE-CB-49-AD-28-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2403:6200:8863:e28e:1121:d998:5037:53fd(Preferred)
Temporary IPv6 Address. . . . . . : 2403:6200:8863:e28e:902e:c0a9:355a:4bf1(Preferred)
Link-local IPv6 Address . . . . . : fe80::1121:d998:5037:53fd%18(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.100.16(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, June 27, 2020 06:30:54
Lease Expires . . . . . . . . . . : Sunday, June 28, 2020 06:34:05
Default Gateway . . . . . . . . . : fe80::1%18
192.168.100.1
DHCP Server . . . . . . . . . . . : 192.168.100.1
DHCPv6 IAID . . . . . . . . . . . : 391281127
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-22-CB-21-92-54-E1-AD-C1-A1-4D
DNS Servers . . . . . . . . . . . : fe80::1%18
192.168.100.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Default Gateway is 192.168.100.1

Yes. That is the routers address. That is what I have been typing into Firefox and Chrome and I get that the network cannot be accessed or page cannot be found error.

In a Command prompt, run the following, one at a time -

ipconfig /release

ipconfig /renew

I'm curious. Did you try the approach suggested in Post No. 9?

Have you tried to access the router's set-up page using Edge?

JackHughs

You may need to contact your ISP and ask them why is access to router settings blocked.
Some ISP's behave like this, changing rules as they wish.

Another possible problem I see is your IPv6 configuration, so you have IPv6 connectivity to internet?

OldNavyGuy said:

In a Command prompt, run the following, one at a time -

ipconfig /release

ipconfig /renew

Ok I tried this and it won’t let me renew. It keeps saying that “No operation can be performed on Ethernet while it has its media disconnected...”

And JackHughes, I did try that just now, in Edge, and it still says “hmmm... your internet access is blocked. Firewall or antivirus software may have blocked the connection...” but I have tried turning off my AV and firewall in my AV and it still won’t access my router.

- - - Updated - - -

zebal said:

You may need to contact your ISP and ask them why is access to router settings blocked.
Some ISP's behave like this, changing rules as they wish.

Another possible problem I see is your IPv6 configuration, so you have IPv6 connectivity to internet?

I’ve tried that. The tech guy is coming by today to try to figure out what is wrong. However, I’m an American living in Thailand and know very little Thai, so the language barrier is the issue. It’s very difficult to explain what the problem is. As a matter of fact, he texted me just now as I was writing this. I am hoping to clear this up so I don’t have to have the technician here. My wife is the one who speaks Thai and she won’t be here to help me communicate with him.

As for IPv6, I’m not sure. I haven’t changed anything on the router because I cannot access it except through my iPad.