Question about accessing my router

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  1. Posts : 17,369
    Windows 11 Pro
       #11

    From that output, your router would be at 10.0.0.1
      My Computer


  2. Posts : 8
    Windows 10
    Thread Starter
       #12

    Apologies. I created that screenshot from work. I am not at home. I will resend the screenshot when I get home. Again, sorry about the confusion.
      My Computer


  3. Posts : 13,960
    Windows 10 Pro X64 21H1 19043.1503
       #13

    Do the following in a Command Prompt:

    ipconfig /all > %userprofile%\desktop\ipconfig.txt
    notepad %userprofile%\desktop\ipconfig.txt

    Make sure the notepad window has the focus then press Ctrl+A and Ctrl+C

    Come here and paste into post in this thread. It will look something like this:
    I enclosed it in noparse tags (icon next to Twitter icon)


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Desktop
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter vEthernet (Default Switch):

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter
    Physical Address. . . . . . . . . : 00-15-5D-8A-4A-D2
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::a005:6edc:2e7f:1434%56(Preferred)
    IPv4 Address. . . . . . . . . . . : 172.23.96.1(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.240.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 939529565
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-26-64-73-E8-40-F0-2F-1A-4B-14
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Ethernet:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 44-8A-5B-06-AC-DB
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d87c:2234:e7b:d469%20(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.111(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, June 19, 2020 03:11:42 PM
    Lease Expires . . . . . . . . . . : Friday, June 26, 2020 12:41:00 AM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 272927323
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-26-64-73-E8-40-F0-2F-1A-4B-14
    DNS Servers . . . . . . . . . . . : 8.8.8.8
    8.8.4.4
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Wireless LAN adapter Wi-Fi:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 1x1 11b/g/n Wireless LAN PCI Express Half Mini Card Adapter
    Physical Address. . . . . . . . . : 40-F0-2F-1A-4B-14
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 28:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #19
    Physical Address. . . . . . . . . : 42-F0-2F-1A-4B-14
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 29:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #20
    Physical Address. . . . . . . . . : 40-F0-2F-1A-4B-14
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 5C-F3-70-9A-0D-B3
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
      My Computers


  4. Posts : 8
    Windows 10
    Thread Starter
       #14

    Here we go.


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : DyreGrey
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
    Physical Address. . . . . . . . . : 54-E1-AD-C1-A1-4D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Ethernet 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : TeamViewer VPN Adapter
    Physical Address. . . . . . . . . : 00-FF-87-DD-4E-00
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Ethernet 4:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : TAP-Surfshark Windows Adapter V9
    Physical Address. . . . . . . . . : 00-FF-57-F9-46-D9
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : 00-E1-8C-78-E2-19
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 10:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
    Physical Address. . . . . . . . . : 02-E1-8C-78-E2-18
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 8265
    Physical Address. . . . . . . . . : FE-CB-49-AD-28-FF
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2403:6200:8863:e28e:1121:d998:5037:53fd(Preferred)
    Temporary IPv6 Address. . . . . . : 2403:6200:8863:e28e:902e:c0a9:355a:4bf1(Preferred)
    Link-local IPv6 Address . . . . . : fe80::1121:d998:5037:53fd%18(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.100.16(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Saturday, June 27, 2020 06:30:54
    Lease Expires . . . . . . . . . . : Sunday, June 28, 2020 06:34:05
    Default Gateway . . . . . . . . . : fe80::1%18
    192.168.100.1
    DHCP Server . . . . . . . . . . . : 192.168.100.1
    DHCPv6 IAID . . . . . . . . . . . : 391281127
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-22-CB-21-92-54-E1-AD-C1-A1-4D
    DNS Servers . . . . . . . . . . . : fe80::1%18
    192.168.100.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
      My Computer


  5. Posts : 1,867
    Windows 10 Pro 2004 20H1
       #15

    Default Gateway is 192.168.100.1
      My Computer


  6. Posts : 8
    Windows 10
    Thread Starter
       #16

    Yes. That is the routers address. That is what I have been typing into Firefox and Chrome and I get that the network cannot be accessed or page cannot be found error.
      My Computer


  7. Posts : 1,867
    Windows 10 Pro 2004 20H1
       #17

    In a Command prompt, run the following, one at a time -

    ipconfig /release

    ipconfig /renew
      My Computer


  8. Posts : 168
    Windows 10 Pro 21H1
       #18

    I'm curious. Did you try the approach suggested in Post No. 9?

    Have you tried to access the router's set-up page using Edge?

    JackHughs
      My Computer


  9. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #19

    You may need to contact your ISP and ask them why is access to router settings blocked.
    Some ISP's behave like this, changing rules as they wish.

    Another possible problem I see is your IPv6 configuration, so you have IPv6 connectivity to internet?
      My Computer


  10. Posts : 8
    Windows 10
    Thread Starter
       #20

    OldNavyGuy said:
    In a Command prompt, run the following, one at a time -

    ipconfig /release

    ipconfig /renew
    Ok I tried this and it wonít let me renew. It keeps saying that ďNo operation can be performed on Ethernet while it has its media disconnected...Ē

    And JackHughes, I did try that just now, in Edge, and it still says ďhmmm... your internet access is blocked. Firewall or antivirus software may have blocked the connection...Ē but I have tried turning off my AV and firewall in my AV and it still wonít access my router.

    - - - Updated - - -

    zebal said:
    You may need to contact your ISP and ask them why is access to router settings blocked.
    Some ISP's behave like this, changing rules as they wish.

    Another possible problem I see is your IPv6 configuration, so you have IPv6 connectivity to internet?
    Iíve tried that. The tech guy is coming by today to try to figure out what is wrong. However, Iím an American living in Thailand and know very little Thai, so the language barrier is the issue. Itís very difficult to explain what the problem is. As a matter of fact, he texted me just now as I was writing this. I am hoping to clear this up so I donít have to have the technician here. My wife is the one who speaks Thai and she wonít be here to help me communicate with him.

    As for IPv6, Iím not sure. I havenít changed anything on the router because I cannot access it except through my iPad.
      My Computer


 

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