Network capabilities/connection disappeared after NAS software install


  1. katastroffik1
    Posts : 1
    Win 10 Pro
       New #1

    Network capabilities/connection disappeared after NAS software install


    I'm new to the forum... Hi everyone.

    I have an issue that I haven't been able to find any support for elsewhere so maybe someone here can offer some guidance.

    I have a Dell E7440 upgraded to Win 10 Pro (install was via University agreement program with MS - so no SN or ISO file).

    A few days ago I installed old NAS software (Linksys disk that came with the unit) and it killed all my networking abilities. All the service protocols are messed up and when I try restarting some (not all) of the processes related to networking/IP it gives "Error 1068: The dependency service or group failed to start." This kind of trouble shooting is way above my abilities.

    Virtually all processes related to networking are currently disabled.
    When I restart some of the services, they are disabled when I restart the component services window.
    I have tried to 'reset ' windows and that service will not run.
    I have (acronis) backups but the restore function won't work either.
    I would really like to keep all my programs rather than starting from fresh, to many software programs to deal with.
    I've run numerous tools from Tweaking.com and none of them have fixed the group policy/dependency issues.

    Questions:

    Can i somehow use powershell to force a fix the dependency issues?
    Can Windows be reinstalled in-situ from bootable USB in this situation? and will it fix the dependency issues?

    Feedback is desperately welcome, I don't have the cash to take this to a tech.

    Thanks
    Katastroffik1
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  3. dalchina
    Posts : 42,991
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    I have (acronis) backups but the restore function won't work either.
    - is that because of VSS problems perhaps? (another service)

    If so you could try using an Acronis TI boot disk, and starting the restore from that.

    Another possibility - and the easiest- although it's probably too late for this after this sequence- would be to try using an appropriate System Restore point created before all this.

    Then there's an in-place upgrade repair install which keeps all progs and data just like an upgrade which might help. You would need an iso file (or bootable disk) of the same build and base language- freely downloadable. That should reset services to default. Log in as normal, run setup.exe from the boot disk or mounted iso file.

    However, if your user profile is damaged, this does not help.
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  4. NavyLCDR
    Posts : 18,432
    Windows 11 Pro
       New #3

    You can try this:
    How to Reset Your Entire Network in Windows 10 and Start From Scratch

    As a side note, you should not need to install any NAS software. I would uninstall the linksys software and then try the network reset.
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