Devolo powerline keeps dropping


  1. Posts : 1
    windows 10
       #1

    Devolo powerline keeps dropping


    Hi,

    I have a pair of devolo dlan 1200 powerline adpaters (one plugged into router, one in kitchen). working fine for a couple of years, but the kitchen one keeps dropping out. cockpit app doesn't show it, until i pull it out and plug it back and manually add it to cockpit via the sec id.

    windows 10 on a couple of laptops, and phones, all experience wifi dropping. when they do i can see kitchen adapter dropped from cockpit. btw house was completely re-wired just before i bought the adapters

    Any ideas why it keeps dropping off, or how to troubleshoot?

    Muchas gracias
      My Computer


  2. Posts : 705
    W10
       #2

    DECT telephons might be a cause for interference. Did you change something?
    I would see whether a firmware update is available.
    When the power socket belongs to a different electricity group, I would test with another socket.
    Check whether guarantee is still applicable. In my country it is -I believe- 3 years.
      My Computer


  3. Posts : 7,254
    Windows 10 Pro 64-bit
       #3

    It could be any number of reasons such as the age of your house, how many circuits you have (they dont like crossing circuits), the condition of your internal wiring etc.

    Make sure not to plug them into extensions. Those can cause issues. They prefer a direct connection to the mains.
      My Computers


 

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