Cannot Contact DHCP Server

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  1. Posts : 651
    Windows 10 Pro (21H2)
       #1

    Cannot Contact DHCP Server (Solved)


    (Rather complex problem, which probably should be in two forums, but I'm going to start here. I am using my wife's computer due to the problem, which is compounded by incredibly slow Internet speed today; it is so slow that speed tests won't load. I checked the DSL modem, it is running at its usual 40 40Mbps.)`

    This started yesterday, with no known cause such as error messages. I know that I had just done something on line when my WiFi connection to the Internet disappeared. The network icon showed that I was connected to our WiFi feed from the router, but no Internet.

    Tried rebooting computer, DSL modem, and router; that did nothing. Plugged in an Ethernet cable, which also did not work. Went to wife's computer and started research, which led me to find that I had no Default Gateway. Followed several sets of on-line instructions to no avail.

    I tried an ipconfig /registerdns a while ago, then waited for possible error messages to appear in the Events module, as the process said would happen. There were four such, all referring to the DHCP server during the hour when I ran the ipconfig process. One of the things I had tried to do several times was to reestablish communication to the DHCP server to no avail.

    Here is where I should start a second message, but I am so frustrated that I don't want to do that yet; if if turns out that I should, I will. I created a bootable USB ISO, at a speed much higher than I had ever seen that process. Inserted USB on my computer, opened it in a file manager, clicked on setup.com, which installed a new copy of Windows 10 Home.

    As that did not fix the problem, I booted into the USB, which gave me a strange message; instead of actually starting the Windows replacement as I expected, I got a text message about this not working if I had booted from USB (or words to that effect), and closed. I was going to create a new USB, wondering if my having already used the existing one yesterday and that is what engendered the failure; I am going to wait until decent network speed returns.

    (Last January, after a massive failure which I won't bother to discuss, I created a bootable ISO usb (rather slowly), booted to it, and the process worked. I expected that to happen again today, megasigh.)
    Last edited by Not Myself; 20 Apr 2020 at 09:11.
      My Computer


  2. Posts : 4,158
    Windows 11 Pro, 22H2
       #2

    The speeds in many areas have been impacted because with everyone being at home practically 24 x 7 and using the internet, the infrastructure in many areas is being pushed to the limits.

    As for not being able to to reach your DHCP, there are some things to try:

    Start by running these two commands:

    ipconfig /release all
    ipconfig /renew

    Then, run ipconfig to see if you have received a valid address and default gateway. If that does not work, post back and we'll go to the next steps.
      My Computers


  3. Posts : 8,105
    windows 10
       #3

    To isolate the problem you ñeed to put it next to the router and try cable and WiFi see if it works which would indicate were the problem is
      My Computer


  4. Posts : 651
    Windows 10 Pro (21H2)
    Thread Starter
       #4

    hsehestedt said:
    The speeds in many areas have been impacted because with everyone being at home practically 24 x 7 and using the internet, the infrastructure in many areas is being pushed to the limits.

    As for not being able to to reach your DHCP, there are some things to try:

    Start by running these two commands:

    ipconfig /release all
    ipconfig /renew

    Then, run ipconfig to see if you have received a valid address and default gateway. If that does not work, post back and we'll go to the next steps.
    I had read that there is no baseball season, at least not yet, but lots of errors committed....

    /release all says that there is no adapter in the state permissible for this operation.

    /release Not done on WiFi when media is disconnected, same for "Local Area connection 1" (whatever that is; if Ethernet, yes cable disconnected, but I think this also was true when connected), and for WiFi 2 (from the router) "An address has not yet been associated with the network end point".

    I hope that you might be able to figure this out, it being well beyond my comprehension.

    - - - Updated - - -

    hsehestedt said:
    The speeds in many areas have been impacted because with everyone being at home practically 24 x 7 and using the internet, the infrastructure in many areas is being pushed to the limits.
    I forgot to comment that on my smart phone, using the same WiFi feed from Centurylink, speeds are at their maximum. I swapped cable feeding DSL mode to to router, restarted router, made certain that the three antennas are tight in their connectors, to no avail.

    - - - Updated - - -

    Samuria said:
    To isolate the problem you ñeed to put it next to the router and try cable and WiFi see if it works which would indicate were the problem is
    My computer is next to the router, but as delineated in my first post in this thread, it has no Internet. While it does show WiFi, the only time I tried to print yesterday, all I got was an error message; wife's computer works on the same printer. Both machines on WiFi, so I suspect (don't know) that the WiFi connection on my machine is faulty.

    I could move router to wife's machine, but would have to move DSL modem to get an Ethernet cable feed; this would be somewhat of a hassle. Internet speeds on her computer were quite good all day yesterday.

    I have no way of reading the WiFi signal strength from the router, so cannot determine if it has gone bad; looking at its settings, etc. shows nothing that would seem to indicate a problem, at least not to me.

    ===
    Hmm, moving the router with out moving the modem also might just be categorized as a foolish maneuver. Now, if I had an Ethernet cable of some fifty feet or so, I could connected the modem to the moved router. So much for that "brilliant" idea.
    Last edited by Not Myself; 04 Apr 2020 at 17:17.
      My Computer


  5. Posts : 1,604
    Win 10 home 20H2 19042.1110
       #5
      My Computers


  6. Posts : 8,105
    windows 10
       #6

    Open a cmd prompt type

    netsh wlan show networks mode=bssid

    That will give you signal strenght
      My Computer


  7. Posts : 651
    Windows 10 Pro (21H2)
    Thread Starter
       #7

    Samuria said:
    Open a cmd prompt type

    netsh wlan show networks mode=bssid

    That will give you signal strenght
    Oh, goody another language which I don't recognize....

    Herewith the results:

    SSID 1 is the TP-Link Router 5G

    BSSID 1
    Signal 67% (Forty feet or so from the router, through one adobe/stucco wall)
    Basic rates (Mbps) 6 12 24
    Other rates (Mbps) 9 18 36 48 54

    There are also rates for 2.4G, not normally used
    90%
    1 2 5.5 11
    6 9 12 18 24

    - - - Updated - - -

    Just as an aside, I decided to recreate the USB ISO, which was again much quicker than I expected. If the advice turns out to at least see if that will work, I can now do that.
      My Computer


  8. Posts : 8,105
    windows 10
       #8

    But are there any other routers close to with better signal strenght on close channel
      My Computer


  9. Posts : 4,158
    Windows 11 Pro, 22H2
       #9

    LOL. You mentioned the results of running the IPCONFIG / RELEASE, but never indicated what happens after doing the IPCONFIG / RENEW.

    Once you perform the release operation you will have NO IP ADDRESS and no connectivity. It is imperative to do the renew operation after that.

    BTW, some of the messages you indicate are normal. Don't let those throw you. The key is to perform a renew and see where you stand.

    I want to determine as a starting point whether you are even getting a valid IP Address, Default Gateway, etc. If that is NOT happening, then other stuff is besides the point/

    Here is a sample of what I get on my system:

    Cannot Contact DHCP Server-image2.jpg
      My Computers


  10. Posts : 651
    Windows 10 Pro (21H2)
    Thread Starter
       #10

    Jacee said:
    Thanks for the suggestion. I believe that this was my second try; at any rate, it had no effect.

    - - - Updated - - -

    hsehestedt said:
    LOL. You mentioned the results of running the IPCONFIG / RELEASE, but never indicated what happens after doing the IPCONFIG / RENEW.

    Once you perform the release operation you will have NO IP ADDRESS and no connectivity. It is imperative to do the renew operation after that.

    BTW, some of the messages you indicate are normal. Don't let those throw you. The key is to perform a renew and see where you stand.

    I want to determine as a starting point whether you are even getting a valid IP Address, Default Gateway, etc. If that is NOT happening, then other stuff is besides the point/

    Here is a sample of what I get on my system:

    Cannot Contact DHCP Server-image2.jpg
    Sorry, I thought that I had posted that, but with all the confusion with this and other matters, likely not.

    Did the renew, which stated that a number of things had their media disconnected, so nothing was done. This included Ethernet, the cable for which was only attached at the modem. I had temporarily used it to feed the router, to see if a bad cable was causing the slowdown on the Internet; it wasn't. After running renew, I looked on floor under the computer table, where I found the disconnected end of the Ethernet cable. Having previously run renew with the cable attached to the computer, I remember that it returned the same error as the one in the next paragraph.

    The one that is the critical one is "Wi-Fi 2" the name of the setup for connecting to the WiFi system, including, of course, the net. This returns the critical error that the DHCP server cannot be connected. So far, none of the methods of fixing this that I have found on-line have helped. No Default Gateway or other critical data is present.

    - - - Updated - - -

    Samuria said:
    But are there any other routers close to with better signal strenght on close channel
    Only one router, and the signal is fine: Using my Smart Phone next to the computer, on the same WiFi as the computer, speed tests show that I am running at very close to the maximum speed of my DSL modem. I conclude that something in computer is causing the slowdown, but what that might be I have no idea, nor any idea as to how to find and fix it.
      My Computer


 

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