Covid-19: Create USB key for remote assistance


  1. arjfca
    Posts : 150
    Win 10 64
       New #1

    Covid-19: Create USB key for remote assistance


    Hello

    I need to help my father in law with is PC with Windows XP. He is confine to protect him again the Covid-19 virus. I can't go visit him. I tried to explain steps for installing AnyDesk, but no success.

    My Idea, can I create a USB stick that once installed in is PC will allow me to give him remote assistance? I'm using Windows 10. I want a simple solution with ideally nothing to install from him on is PC.

    At 95, my father in law is using is PC for email, an important communication link for him. For the moment he got a warning message and I can't help him if I don't see it.

    Any help truly appreciated.

    Martin

    P.S. excuse my English
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  3. Try3
    Posts : 16,914
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #2

    Martin,

    Perhaps you can use the Steps recorder to send him instructions that he can follow [because they are illustrated].
    Steps Recorder - TenForumsTutorials

    If you search this forum for screenshots threads, many of them recommend alternatives and some of those alternatives might be WinXP-compatible which would help him send info back to you.
    https://www.tenforums.com/search.php?query=

    Since he is connected to the internet with his WinXP computer, there might be all kinds of malware on his system. I hope he does not do any online banking.

    Denis
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  4. arjfca
    Posts : 150
    Win 10 64
    Thread Starter
       New #3

    Thank you Denis

    Will look at WinXp stuff.

    I did prepare another usb key with Teamviewer installed on it. Hopefully, he will be able to read the key and click on Teamviewer icone. I will have it bring to him this morning.


    Martin
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  6. Caledon Ken
    Posts : 30,171
    Windows 11 Pro x64 Version 23H2
       New #4

    When you setup your USB key with Teamviewer did you load v14.

    Pretty sure it has to be V14 for XP.

    You also need to have 14 on your machine as V15 won't connect to V14

    Older versions

    Previous versions of TeamViewer | 14 - 13 - 12 - 11 - 10
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  7. YoamiShi
    Posts : 3
    10
       New #5

    Teamviewer is a good idea. But you have to suffer a little with the father in law. I would also advise you to use an external drive and remotely connect to his computer to install all the necessary programs. You can remotely connect a hard drive with the help of the Flexihub USB Over Network Software: Share USB devices over Network With FlexiHub
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