my son laptiop wifi disconnect after 5 minutes

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  1. Samuria's Avatar
    Posts : 6,056
    windows 10
       #11

    Open a cmd prompt type

    Ipconfig. /all

    Post results when working and disconnected
      My Computer


  2. Posts : 201
    Win10 10.0.18362 Build 18362
    Thread Starter
       #12

    i dont understand why there are 3 Wifi Adapters when in reality we only have wifi adapter

    Wireless LAN adapter Local Area Connection* 1
    Wireless LAN adapter Local Area Connection* 2
    Wireless LAN adapter Wi-Fi:

    below is the output of ipconfig /all command when laptop is connected to wifi router

    *************************************************************

    Windows IP Configuration
    Host Name . . . . . . . . . . . . : DESKTOP-CERE9NR
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Home

    Ethernet adapter Ethernet:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : Home
    Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
    Physical Address. . . . . . . . . : 54-BF-64-4C-B5-8F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 1:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : 00-BB-60-08-03-05
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 2:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
    Physical Address. . . . . . . . . : 02-BB-60-08-03-04
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:
    Connection-specific DNS Suffix . : Home
    Description . . . . . . . . . . . : Intel(R) Wireless-AC 9462
    Physical Address. . . . . . . . . : 00-BB-60-08-03-04
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::953b:2596:dae2:4846%14(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.10.13(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Wednesday, 25 March 2020 6:23:43 PM
    Lease Expires . . . . . . . . . . : Thursday, 26 March 2020 6:23:43 PM
    Default Gateway . . . . . . . . . : 192.168.10.1
    DHCP Server . . . . . . . . . . . : 192.168.10.1
    DHCPv6 IAID . . . . . . . . . . . : 251706208
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-23-1C-35-95-54-BF-64-4C-B5-8F
    DNS Servers . . . . . . . . . . . : 192.168.10.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Bluetooth Network Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 00-BB-60-08-03-08
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes


    *************************************************************

    - - - Updated - - -

    ipconfig command when wifi disconnected

    *********************************
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : DESKTOP-CERE9NR
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Ethernet:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : Home
    Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
    Physical Address. . . . . . . . . : 54-BF-64-4C-B5-8F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : Home
    Description . . . . . . . . . . . : Intel(R) Wireless-AC 9462
    Physical Address. . . . . . . . . : 00-BB-60-08-03-04
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Bluetooth Network Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 00-BB-60-08-03-08
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    ****************************************************************
    - - - Updated - - -

    i dont understand why there are so many WAN miniports
    Attached Thumbnails Attached Thumbnails my son laptiop wifi disconnect after 5 minutes-lan-settings.jpg   my son laptiop wifi disconnect after 5 minutes-device-manager.jpg  
    my son laptiop wifi disconnect after 5 minutes Attached Files
      My Computer


  3. Posts : 201
    Win10 10.0.18362 Build 18362
    Thread Starter
       #13

    i type "netsh wlan show wlanreport" when both connected and disconnected

    also when i click on wifi it shows "connect automatically" uncheck even though i have check it previously
    Attached Thumbnails Attached Thumbnails my son laptiop wifi disconnect after 5 minutes-ptcl-connect.png  
    my son laptiop wifi disconnect after 5 minutes Attached Files
      My Computer

  4. Samuria's Avatar
    Posts : 6,056
    windows 10
       #14

    Try setting a fix ip see if it works then take the results of ipconfig add ten to the last ip number set dns to 1.1.1.1 + 1.0.0.1
      My Computer


  5. Posts : 201
    Win10 10.0.18362 Build 18362
    Thread Starter
       #15

    Samuria said:
    Try setting a fix ip see if it works then take the results of ipconfig add ten to the last ip number set dns to 1.1.1.1 + 1.0.0.1
    didnt work
      My Computer

  6. thomaseg1's Avatar
    Posts : 13,332
    Windows 10 Pro (x64) 20H2 19042.804 & 21327.1000
       #16

    Open device manager go down wireless adapter right click and choose properties
    go to power management tab and uncheck
    allow computer to turn off this device to save power.
    close and reboot .
      My Computers


  7. Posts : 201
    Win10 10.0.18362 Build 18362
    Thread Starter
       #17

    thomaseg1 said:
    Open device manager go down wireless adapter right click and choose properties
    go to power management tab and uncheck
    allow computer to turn off this device to save power.
    close and reboot .
    it is already uncheck

    troubleshoot fix the problem temporarily

    the problem occurs again after reboot

    my son laptiop wifi disconnect after 5 minutes-wifi-troubleshoot.jpg
      My Computer


  8. Posts : 201
    Win10 10.0.18362 Build 18362
    Thread Starter
       #18

    i created a batch file and name it yahoo.bat which keeps pinging different websites and bingo the wifi problem went away as long as the batch file is running.

    *****************************************

    ping yahoo.com


    ping hotmail.com


    ping google.com


    yahoo.bat


    *****************************************
      My Computer


 
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