Win 10 laptop cannot find Win 8.1 desktop on home network


  1. Pogo
    Posts : 18
    Win 8.1-64
       New #1

    Win 10 laptop cannot find Win 8.1 desktop on home network


    Have tried to describe this in Win 8 forum as well because I don't know if it's a Win 8 or Win 10 matter. On 2/22 I did a reinstall of Win 8.1 on a HP 1504 desktop to allow install of NET 4.8. Previously that desktop, a Win 10 HP laptop & a Win 7 Toshiba laptop could all connect & share files/printers just fine. After the reinstall of Win 8.1 on the desktop, the HP laptop needed network ID & password to connect with the desktop, but three days later it can not even see the desktop in the local network listing. The Toshiba laptop can still connect with the desktop if network ID & password are provided ( again, this was not needed previously), and can connect to the HP laptop as well. Meanwhile, the desktop can connect to either laptop just fine without need for ID & password. I have triple-checked that all possible sharing settings are enabled & password sharing is disabled. All three machines can access the internet through a Nighthawk R7000P router. This problem seems to have begun with the reinstall of Win 8.1, but maybe other issues have crept in as well.Suggestions?
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  3. Samuria
    Posts : 8,391
    windows 10
       New #2

    Can it ping it by name or IP?
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  4. Pogo
    Posts : 18
    Win 8.1-64
    Thread Starter
       New #3

    Not sure how. I have the desktop's IP address from the Nighthawk's listing. Under 'Printers,' there are a Canon inkjet & Brother laser printer (both connected to the desktop via USB) and they show as Printer A on 'desktop' and Printer B on 'desktop' but this laptop cannot access either of them. The desktop's name shows in the printers listing but not under Network. How does one ping another unit? Have just today updated this laptop to version 1909 but that seems not to help in this situation.
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  6. Samuria
    Posts : 8,391
    windows 10
       New #4

    Simply open a cmd prompt then type

    Ping pcname
    Or ping 192.168.1.2 change to actual IP
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  7. Pogo
    Posts : 18
    Win 8.1-64
    Thread Starter
       New #5

    Win 10 laptop cannot find Win 8.1 desktop on home network-ping.jpg
    Does this help any?
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  8. Samuria
    Posts : 8,391
    windows 10
       New #6

    That show its up and visabel ok. Run this on all pc and see if it kicks it into life and note which is master browser http://www.nirsoft.net/utils/netbios_scanner.html
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  9. Pogo
    Posts : 18
    Win 8.1-64
    Thread Starter
       New #7

    Does the scanner utility show master browser regardless of which machine it is run on? And obviously for pinging I use the IP address Nighthawk reports for each individual machine, eh?

    Partial followup 19:20 local time: 2 laptops communicate with each other, Win 7 laptop communicates with desktop PC (which scanner utility reports is master browser) but Win 10 laptop still cannot see desktop. Changed workgroup name on WIN 10 machine to same as that on desktop & Win 7 laptop; no idea how it became different. Still needed network ID & password for Win 7 to connect to desktop & the 2 printers associated with it (printed test pages).

    Will try more head scratching tomorrow.
    Last edited by Pogo; 27 Feb 2020 at 19:24.
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