network connectivity icon is giving wrong information  

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  1. Posts : 76
    Windows 10
       #1

    network connectivity icon is giving wrong information


    network connectivity icon is giving wrong information
    network connectivity icon on my laptop is giving wrong information. The laptop is connected and it shows as following

    network connectivity icon is giving wrong information-annotation-2020-01-29-221825.jpg
    and
    network connectivity icon is giving wrong information-annotation-2020-02-07-092603-copy.jpg
    however it is connected to both the Wi-Fi network and also the internet I am writing from this machine.
    So why is are the icons giving wrong information I have rebooted the laptop and then also it is like this only.
      My Computer


  2. Posts : 810
    Microsoft Windows 10 Pro 64-bit
       #2

    Microsoft uses a simple connection test to check if it's online or not, You can do a quick ping command to see if your computer can reach the test server.

    Code:
    ping www.msftncsi.com
    
    ping ipv6.msftncsi.com
    As long as you can ping at least one of those servers Win 10 should think it's online
      My Computer


  3. Posts : 345
    Windows 10 Pro
       #3

    I have the same issue, but with Cellular since I have purposely disabled WiFi, which has been my practice for many years for many reasons .... with NO issues till 1909 >

    how to control taskbar Internet icon 1909?


    As above, in Network & Internet, Windows 1909 knows it is CONNECTED online -- because it IS! However, like above, after 1- 3 days the taskbar icon shows "Not Connected" (when it is connected and the rest of Windows 1909 knows it and shows it ("Connected").

    Repeating; the taskbar ICON is wrong.

    How to fix this or force the icon?

    - - - Updated - - -


    From a Google search it seems this is not an entirely new issue and that no one seems to have a real clue what is causing it. As I pointed out in my question Internet icon often not showing on taskbar with Mobile Partner , the only sure-fire way to to "temporarily" fix it (and then only for 1 - 3 days max) is to uninstall/re-install Mobile Partner (which never had such problems in 1703, 1803 or 1903) .... or use a different port, which then only works for 1 - 3 days. Sometimes have to do this 3x/day! Annoying at best.


    This works before Shut Down (not necessary before Sleep) to preserve the correct System Tray Internet icon setting and to restore that setting if it doesn't come back at the next Start.

    Shut Down procedure:

    1.
    Click on light blue Disconnect bar in the middle right of the Mobile Partner window

    2. Instantly Shut Down before Windows re-connects! (important for Shut Down, not necessary for Sleep)

    After installation (in which the Internet System Tray icon works correctly), use this procedure again the first time after computer start that the icon does NOT properly show a connection that actually IS working (i.e., the "no Internet connection" instead of the icon lines in triangular formation showing: see in-line attachments below):


    1. Click on light blue Disconnect bar in the middle right of the Mobile Partner window

    2. Re-start Mobile Partner by rt-clicking "Run as administrator"

    3. In Settings disable Mobile Partner

    3. Enable Mobile partner

    4. Then .... if you're lucky Windows will take a long time while indicating "Getting Ready" and finally the System Tray Internet icon will show the triangular "connected" icon! Sometimes have to repeat 1. - 4. to get it to work


    INCORRECT

    network connectivity icon is giving wrong information-mobile-partner-windows-1909-conflict.jpg


    CORRECT
    network connectivity icon is giving wrong information-internet-icon-taskbar.jpg

    - - - Updated - - -


    "Trick" worked again several times
    :

    Just now, while coming out of a 30 min sleep, the lock screen Internet icon showed as Connected (else it would show the not connected empty globe icon), but once out of sleep, although CONNECTED, the System Tray in Desktop showed the empty NOT Connected Internet globe icon.

    I followed the EXACT procedure above and after maybe 30 sec. wait ("Getting ready") .... the triangular lined System Tray Internet icon ("Connected") showed up!
    Last edited by Airider; 12 Feb 2020 at 14:37.
      My Computers


  4. Posts : 14,958
    Windows 10 Home x64 Version 22H2 Build 19045.2965
       #4

    I think your 'Mobile partner' needs a software or firmware update.
    - If they have not provided an update for the new Version then ask them why not.
    - If they have user forums then look there for similar reports to yours.

    I do not think you will get a solution through Windows but only though Mobile partner.

    I stopped using a dongle such as your eight or so years ago and was pleased to be able to forego the pelasure of reinstalling it at least twice a year. I now use my phone's wifi hotspot to connect to the internet and have none of these problems.

    Denis
      My Computer


  5. Posts : 345
    Windows 10 Pro
       #5

    Aha, advising us to "change the problem" as a way to help us SOLVE it? OK.

    MOST importantly, Mobile Partner works great ... even when ONLY the small Systems Tray Internet icon part of Windows indicates it is not working, since the REST of Windows, and not only in "Network & Internet", Windows knows and shows that Mobile Partner is working. and Mobile Partner is in fact working, shown in the Mobile Partner panel as well as by the use of the Internet!

    Next, I have NO cable Internet availability, or any other Internet availability here and NO WiFi spots at my location. So the Mobile Partner Cellular connection is my ONLY possibility.

    Huawei has not updated their firmware in many years. Every year or so I try but see there are some untrustworthy "updated" (yeah, with malware included for free) firmware providers but I refuse to play that game ..., ESPECIALLY when Mobile Partner works SO well.

    NOTE: the ONLY problem is the System Tray ICON, not Mobile Partner. And I have already posted several fixes.


    I am an engineer + physicist and like when things work properly. The only "thing" here being the System Tray ICON. Not Mobile Partner (works great). Not the Internet CONNECTION (works always). Just that ONE icon in the System Tray!

    Repeating: Mobile Partner works SUPER and does so within Windows & my HP Elitebook G3 as well as my older G2 and [with her own unit] my friend's G5 .... and is my only Internet possibility here.

    Problem is ONLY the Systems Tray Internet ICON and not with Windows per se (Mobile Partner ALWAYS keeps a good Internet connection in all of our computers), nor with Mobile Partner (being used in my location and other unit by my friend who lives an hour distant).


    Hopefully the issue is clear ....

    Thanks in advance for help with fixing/controlling the Systems Tray Internet ICON
      My Computers


  6. Posts : 14,958
    Windows 10 Home x64 Version 22H2 Build 19045.2965
       #6

    I think your 'Mobile partner' needs a software or firmware update.

    If you disagree then fine.

    Denis
      My Computer


  7. Posts : 345
    Windows 10 Pro
       #7

    It is NOT possible from Huawei. Shall I repeat that again? >

    It is NOT possible from Huawei

    Some unsafe 3rd-party providers offer an update which I refuse to install. I hope that is clear.

    And why even do that when Mobile Partner always works?!

    Only the ICON in the Systems Tray sometimes (only sometimes) has an issue (not always).

    It is a WINDOWS problem. And in my case a Windows 10 v 1909 problem, since it never happened before.

    Since you list as a Guru, perhaps you can lead us to some links to fix the errant icon? That would be most helpful & useful.

    Thanks
      My Computers


  8. Posts : 14,958
    Windows 10 Home x64 Version 22H2 Build 19045.2965
       #8

    Shouting at me does not change my assessment of the described symptoms.

    Contact the OEM as previously advised.

    And I'm now unsubscribing from this thread.
      My Computer


  9. Posts : 345
    Windows 10 Pro
       #9

    Apology, Denis, it was definitely not personal, but so far -- also from my Google searches -- almost no one responding to this issue as posted by different people in different threads/forums/websites seems to have understood the exact specific problem. So I tried to emphasize what I see as the cogent points which seem to either get missed or dismissed .... for other readers to consider.

    Also, it's not that I disagree with your assessment, which is obvious and one of the first things I looked into, as I always try to keep programs and drivers as currently updated as possible. However, as I wrote, that idea, which we both had, is not possible from Huawei (mfg) and totally unwise to download from some unsafe sites. Hey, though I use Kaspersky, Defender and other filters/checks, I am on the Internet for many hours a day, involved in different sites for different things, as well as prolific emails ..... if I were to download malware that slips through, my device could be a great mass-malware provider.

    So by not doing that and leaving Mobile Partner as is (working well) I am also inhibiting mass-malware.




    ADDENDUM:

    While writing the above the palm of my hand must have hit something -- right while I was typing that Mobile Partner always worked! -- and, zoop, Mobile Partner is Disconnected. However, trusting my understanding (that it's a timing or priority issue during Start and Shut Down ) .... I just waited a few seconds, and Windows did its job, with Mobile Partner showing Connected in its panel AND the proper triangular-lined Connected icon showing in Systems Tray.

    So it can work properly .... so long as I don't get it to sleep or shut down immediately after clicking off + disconnecting Mobile Partner from the MP panel X. Else Windows turns MP back on again and it won't shut down without my permission, etc. Or if it does, then we get the malfunctioning-icon issue.

    That's why I think it's a timing and/or priority issue between several ongoing processes. However this only happens at Start, Sleep, in or out.

    EDIT: I put it to sleep and let Windows "have its way" with Mobile Partner; i.e., I just clicked Sleep, did nothing with MP. After a 30 min sleep, Mobile Partner was first shown Disconnected and Windows by itself made and showed Mobile Partner as Connected. Now I just have to see how long I can keep this going (using above "trick" if/when needed) without either uninstalling/re-installing or more simply, just either disregard or hide the malfunctioning bottom icon. Anyway, before this icon ever appeared on the System Tray, I had to view and control the connection through the MP panel.

    Am just fussy that what worked before 1909 had this issue. We'll see .... :)


    - - - Updated - - -


    Revised and now slightly simplified pre-Shut Down "trick" to allow Mobile Partner auto start for next Start (not necessary for Sleep) as well as to restore System Tray Internet icon setting when/if the trick fails


    This works before Shut Down (not necessary before Sleep) to preserve the correct System Tray Internet icon setting and to restore that setting if it doesn't come back at the next Start.

    Shut Down procedure:

    1.
    Click on light blue Disconnect bar in the middle right of the Mobile Partner panel

    2. Instantly Shut Down before Windows re-connects! (important for Shut Down, not necessary for Sleep)

    After installation (in which the Internet System Tray icon works correctly), use this procedure again the first time after computer start that the icon does NOT properly show a connection that actually IS working (i.e., the "no Internet connection" instead of the icon lines in triangular formation showing: see in-line attachments below):

    1. Click on light blue Disconnect bar in the middle right of the Mobile Partner panel

    2. Re-start Mobile Partner by rt-clicking "Run as administrator"

    3. In Settings disable Mobile Partner

    3. Enable Mobile partner

    4. Then .... if you're lucky Windows will take a long time while indicating "Getting Ready" and finally the System Tray Internet icon will show the triangular "connected" icon! Sometimes have to repeat 1. - 4. to get it to work
    Last edited by Airider; 11 Feb 2020 at 13:00.
      My Computers


  10. Posts : 2
    Windows 10
       #10

    Windows 10 v 1909 Network connectivity icon


    1 month old Dell XPS DT-17-1900 desktop. Windows 10 Home, v 1909. Sometimes, network connectivity icon in system tray indicates no internet access even though I have internet access. Usually, if I restart computer, everything works. Just wondering why it happens in the first place. Thanks.
      My Computer


 

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