WiFi connection troubles


  1. Posts : 3
    Windows 10
       #1

    WiFi connection troubles


    I have had troubles connecting with my WiFi recently. I have watched multiple tutorials and none have helped but I've narrowed down the problem I beleive. When I go to device manger and check network adapters there is no wireless option in there. I'm on an Asus f540la laptop. I've installed and updated all the drivers I think would help. I have done a full reset of my laptop and deleted all past files (none were that important). I don't usually do posts or ask for help like this but I start school in a week and I'm getting desperate. Any ideas would help. (and yes i have checked and there's no switch on my laptop that turns WiFi on and off and I've tried all the function key options)
      My Computer

  2. dalchina's Avatar
    Posts : 29,896
    Win 10 Pro (1903)
       #2

    Hello, your driver page appears to be this: your PC appears to be a Win 10 x64 machine.
    F540LA | ASUS Global

    Have you tried manually installing a driver from there if there's none shown in your device manager?
    I've installed and updated all the drivers I think would help.
    Are you saying you've installed the relevant driver, restarted, and the driver is still not present?

    Please post a screenshot of your device manager showing what is missing.

    What do you see if you rt click your internet icon in the system tray and click Troubleshoot Problems?

    Post a screenshot like this:
    WiFi connection troubles-1.png
      My Computers


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    dalchina said:
    Hello, your driver page appears to be this: your PC appears to be a Win 10 x64 machine.
    F540LA | ASUS Global

    Have you tried manually installing a driver from there if there's none shown in your device manager?

    Are you saying you've installed the relevant driver, restarted, and the driver is still not present?

    Please post a screenshot of your device manager showing what is missing.

    What do you see if you rt click your internet icon in the system tray and click Troubleshoot Problems?

    Post a screenshot like this:
    WiFi connection troubles-1.png
    here is what i'm facing

    WiFi connection troubles-capture2.pngWiFi connection troubles-capture3.pngWiFi connection troubles-capture1.png

    I've installed the drivers you recommended and I've followed the instructions (and restarted).nothing has changed. maybe I'm missing a step? I'm currently plugged into an ethernet cable right now, which is what the troubleshooter told me to do.
      My Computer

  4. dalchina's Avatar
    Posts : 29,896
    Win 10 Pro (1903)
       #4

    You can try rt clicking in that device manager dialogue, click Scan for hardware changes, but it rather looks as if the hardware is simply not visible to the PC.

    It would be interesting to try a live boot disk to see if tha conclusion is identical:
    Toolkit Item: Kyhi’s Rescue Disk – Win10.Guru
    - download the iso, create a bootable disk from it using instructions as here e.g. Option 4 (but using this iso):
    Create Bootable USB Flash Drive to Install Windows 10

    Boot your PC from that and see if you can connect then.
      My Computers


  5. Posts : 3
    Windows 10
    Thread Starter
       #5

    dalchina said:
    You can try rt clicking in that device manager dialogue, click Scan for hardware changes, but it rather looks as if the hardware is simply not visible to the PC.

    It would be interesting to try a live boot disk to see if tha conclusion is identical:
    Toolkit Item: Kyhi’s Rescue Disk – Win10.Guru
    - download the iso, create a bootable disk from it using instructions as here e.g. Option 4 (but using this iso):
    Create Bootable USB Flash Drive to Install Windows 10

    Boot your PC from that and see if you can connect then.
    hi sorry I have been a bit busy lately. I have returned to fix the issues and use your method and I have decided to have a look on google to see why my drivers weren't properly installing. I discovered a fix. I did a full reset of my laptop after installing the driver(shut down wait 15 mins and turn on rather than just clicking restart) and my drivers have been properly installed. thanks for the help I greatly appreciate it.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:45.
Find Us




Windows 10 Forums