Windows 10 - No Internet - No path forward or back - 100% stuck

Update:

Windows 10 USB – Do a full reinstall from a USB. Still no internet.

ASUS - I submitted a supported ticket to ASUS/ No response yet. I checked ASUS web site – no windows 10 network drivers

Realtek - Checked Realtek web site – no windows 10 network drivers

NIC - I am still trying to find a Windows 10 certified PCIe card to see if that might work.

USB3 Ethernet- Still looking for Windows 10 certified USB3-to-Etlernet adaptor, to see if that works

WIFI - Another thought I had is wf-fi. Thought I might get an internet connection that way. The pc sees the SSID on the router, and can connect, but like the NIC, no internet capability, I check the driver- which are made by Ralink Technology. I goggled for Windows 10 driver and found a link here which has updated drivers: Ralink 802.11n Wireless LAN Card Drivers Download for Windows 10, 8.1, 7, Vista, XP .. but is one of those malware sites. I cannot find a direct website for Ralink.

TXT files - I captured the info Ztruker requested, but I don’t think its relevant now that we know is the drivers.

mediaman09

Did you get a CD with an ethernet driver which came with your PC?
If so, you should try installing that ethernet driver. Run the ethernet driver install setup with permissions for Windows 7.

Before doing that you should also tell Windows 10 not to automatically update drivers:

winkey + r
sysdm.cpl
Hardware
device installation settings .. and set it to not install drivers automatically. A reboot might help too.

I installed Windows 10 on my old Asus P6T Deluxe V2 and have had to do this in Windows 10 which offers the wrong ethernet driver out of the box and via updates.
The wrong ethernet drivers have been offered (by Windows) for the Asus P6T Deluxe V2 motherboard since Windows 8!

If you know what motherboard is included in your PC, then find or download the ORIGINAL ethernet driver from your CD or Asus, and install that (with permissions for Windows 7).

This should actually be quite easy once you have the old original ethernet driver, for your PC/motherboard.

Then setup your connection again and it should be OK.

mediaman09 said:

Update:

Windows 10 USB – Do a full reinstall from a USB. Still no internet.

ASUS - I submitted a supported ticket to ASUS/ No response yet. I checked ASUS web site – no windows 10 network drivers

Realtek - Checked Realtek web site – no windows 10 network drivers

NIC - I am still trying to find a Windows 10 certified PCIe card to see if that might work.

USB3 Ethernet- Still looking for Windows 10 certified USB3-to-Etlernet adaptor, to see if that works

WIFI - Another thought I had is wf-fi. Thought I might get an internet connection that way. The pc sees the SSID on the router, and can connect, but like the NIC, no internet capability, I check the driver- which are made by Ralink Technology. I goggled for Windows 10 driver and found a link here which has updated drivers: Ralink 802.11n Wireless LAN Card Drivers Download for Windows 10, 8.1, 7, Vista, XP .. but is one of those malware sites. I cannot find a direct website for Ralink.

TXT files - I captured the info Ztruker requested, but I don’t think its relevant now that we know is the drivers.

Thanks guys for the suggestions....

simrick said:

Can't seem to find a Ralink website either, but found Intel site has some Ralink downloads.
https://downloadcenter.intel.com/dow...ess-LAN-Driver]

Thanks. I grabbed a copy but I now see these are older 2011 drivers, Version 3. The ASUS already has Version 5. But I did notice the Intel reference to WHQL . .went back to ASUS site to download a files with no description , but with a title called "Management Engine Interface V15.200.1045.0 for Windows 10 64bit (WHQL)." I will try that.

simrick said:

Media Tech bought Ralink. Perhaps you can find something from them? There's a contact button in this page.http://www.mediatek.com/en/downloads1/downloads/

Thanks for that. I sent them a note to ask if they have any WIndows 10 drivers.

Grant Barker said:

mediaman09
Did you get a CD with an ethernet driver which came with your PC?

Good thought but unfortunately no. They did not want to spend the extra 10 cents per machine to supply media. I asked at the time and offered to pay, but no dice. I think all they said was there was an image on a Window 8.0 partition (which I would lose when upgrading to WIn 8.1 - so its long gone. At the time I made a Windows 8 USB from an ISO file. Not sure if I can extract anything from there.

Slartybart said:

Try changing the network to Private, some members have had success after that change.

Its already Private. But on that note, one thing that bothers me is when I look at Network Connctions, I see it picked up and old setting... that "RG24" is something I set up when I first got the ASUS. I tried deleting it but it keeps on coming back:

Slartybart said:

If that doesn't help, try a refresh

Refresh Windows 10

Already re-installed Windows 10. Granted I chose to keep user setting and files (for moms benefit) whereas normally I would do a clean install. But I don think that has anything to do with old vs new network dirvers.

Slartybart said:

You can download the Win10 ISO and create the install media for the refresh using the Media Creation tool from MS.

Windows 10 ISO Download

Yes thanks, that's what I used.

Next steps:
-try the WHQL exe from ASUS
-await response for MediaTech for updated Wi-Fi drivers
-await response for ASUS support
-write to RealTek re Win 10 netword cars drivers
-search for Win 10 USB3-Ethernet adaptor
-search for Win 10 network card

Here is the info requested earlier ( as well as some results from other tips). Perhaps someone will spot something :)


netsh winsock reset catalog

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.

netsh int ipv4 reset reset.log

Resetting Interface, OK!
Resetting Neighbor, OK!
Resetting Path, OK!
Resetting , failed.
Access is denied.

Resetting , OK!
Restart the computer to complete this action.

netsh int ipv6 reset reset.log

Resetting Neighbor, OK!
Resetting Path, OK!
Resetting , failed.
Access is denied.

Resetting , OK!
Resetting , OK!
Restart the computer to complete this action.

netsh int ip reset reset.log

Resetting , failed.
Access is denied.

There's no user specified settings to be reset.

ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

ipconfig /registerdns

Windows IP Configuration

Registration of the DNS resource records for all adapters of this computer has been initiated. Any errors will be reported in the Event Viewer in 15 minutes.

ipconfig /renew

Windows IP Configuration

No operation can be performed on Local Area Connection* 2 while it has its media disconnected.

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::99:7de0:54df:46a7%4
IPv4 Address. . . . . . . . . . . : 192.168.0.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::f11d:6155:e78d:5d84%2
IPv4 Address. . . . . . . . . . . : 192.168.0.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

Tunnel adapter isatap.{48CAA400-60EF-4B1D-8D09-4C032C4E996E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.{71E2DFD3-2D14-420A-8AB2-C3DE84C0F337}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : RITA-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : A4-DB-30-D2-E6-43
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D8-50-E6-C2-B8-4E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::99:7de0:54df:46a7%4(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : August 11, 2015 8:50:15 PM
Lease Expires . . . . . . . . . . : August 11, 2015 8:51:14 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 265834726
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-59-9E-52-A4-DB-30-D2-E6-41
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : A4-DB-30-D2-E6-41
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f11d:6155:e78d:5d84%2(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : August 11, 2015 8:32:35 PM
Lease Expires . . . . . . . . . . : August 11, 2015 8:51:06 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 77912880
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-59-9E-52-A4-DB-30-D2-E6-41
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{48CAA400-60EF-4B1D-8D09-4C032C4E996E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{71E2DFD3-2D14-420A-8AB2-C3DE84C0F337}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

ping yahoo.com

Ping request could not find host yahoo.com. Please check the name and try again.

reg query "HKEY_CURRENT_USER\software\Microsoft\WIndows\CurrentVersion\Internet Settings" |find /i "proxy"

AutoConfigProxy REG_SZ wininet.dll
MigrateProxy REG_DWORD 0x1
ProxyEnable REG_DWORD 0x0
AutoConfigProxy REG_SZ wininet.dll
MigrateProxy REG_DWORD 0x1
ProxyEnable REG_DWORD 0x0

Just heard back from ASUS Support:

Sorry ,the lastest drive for win10 has not been released yet .

In this situation,you can to revert back to the previous OS or build now.
Press F9 during bootup.
Troubleshoot>Advanced options>Go back to the previous build

Well, at least they are aware.

Going back to previous builds will not get me too far as I have reinstalled Windows 10 too often, I no longer see an option to revert back to WIn 8.1 which I saw after the first attempt. I assume 'build now' means 'build new' but I already did that.

At this stage, locating a Win 10 USB3 network card , or a Win 10 Wif-Fi driver, seems like the cleanest approach.

Ya, re lease time, that does look off. Next time I am there, I will log in in to the admin page and see it I can extend the time period. I think my own is set for one week.