New
#11
When did the games on Steam and Origin stop working?
Any new software? If not, try the DNS change as @Samuria suggested. It can always be changed back.
Change IPv4 and IPv6 DNS Server Address in Windows
Let us know. Thanks.
Unable to connect to online games such as in steam etc
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Posts : 5,048 Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
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New #12
The issues started when I built the pc a few weeks ago but I only got around to dealing with them now. I also factory reset it earlier so I don’t think it is something I have done to cause the issue.
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Posts : 5,048 Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.New #13
Hi again...
Try the DNS change.
If it doesn't help, change it back to the original settings and cleanly uninstall and reinstall the Steam Client, followed by a reboot.
Then check the game again.
Seems like a game server based IP issue.
It's interesting that both Steam and Origin are affected.
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New #14
Ok I will try that in the morning and update you with the results, thanks for your help. :)
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New #16
Look to Windows' Firewall.... Control panel, Windows Defender Firewall, "Allow and app or feature through Windows Defender Firewall" (click Change settings before doing anything or the change won't take) and insure Steam, and Steam Web Helper are ticked in both private and public networks. For Origin, make sure any games in Origin listed in the firewall settings are also checked.
Make sure you
Let us know.
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Posts : 5,048 Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.New #18
@Jimmyjam -
Out of curiosity, I installed Steam and used a game from my Steam Library on a box with Windows Defender and confirmed that the above settings on Post #16 were set correctly.
I was able to access and play without issues. When I disabled Steam Client and Helper, it didn't work, as expected.
Let's see what your Defender settings are. Maybe that's it.
Take care.
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New #19
So I checked and steam and helper where both allowed through the firewall and so where all of my origin items, I tried again and was still unable to connect. It is very strange because I am able to log onto the games and do things such as view item stores so there is a definite connecting its just the connection is lost when I search for a match.
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Right so- I turned off my antivirus and firewall and restarted and my game worked fine. Just gotta pinpoint exactly what it was tho.
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edit - It isn't working any more that was a temporary fix
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Posts : 5,048 Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
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