Wifi no longer visible to some but not all devices...


  1. bloggsy
    Posts : 1
    Windows 10
       New #1

    Wifi no longer visible to some but not all devices...


    Hi folks

    my pc - windows 10 - my home wifi network visible and connects fine
    my work pc - windows 10 - my home wifi network visible and connects fine
    girlfriends pc - windows 10 - my home wifi network is not visible from the wifi list so cannot connect to my home wifi network
    girlfriends phone - android - my home wifi network visible and connects fine
    my phone - android - my home wifi network is not visible from the wifi list so cannot connect to my home wifi network


    all of the above were working fine with visibility to my home network until about 2 days ago... just to be clear this is one single network...

    any ideas on the likely cause and solution would be appreciated...
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  3. Samuria
    Posts : 8,099
    windows 10
       New #2

    Welcome to the forum. Is it duel band network and have you reset the router?
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  4. bro67
    Posts : 9,780
    Mac OS Catalina
       New #3

    First off, did you disable the SSID in your gateway/router? Second, open up a cmd.exe window and run "netsh wlan show wlanreport" in your User My Documents folder (cd \users\(whatever your user name is)\My Documents). That way the report is saved there, not in C:\. https://support.microsoft.com/en-us/...network-report Run "netsh wlan show all" in cmd.exe and copy those results into a text file, so that you can post the output, not the text file to a post on here. You do need to edit out your public IP that shows what your ISP has assigned to your Gateway. Just put x's in place of the last 2 sets of numbers.

    See this for more info. https://support.microsoft.com/en-us/...network-report
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