do technical people understand the error shown in this picture


  1. Posts : 50
    win 10 pro
       #1

    do technical people understand the error shown in this picture


    do technical people understand the error shown in this picture
    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    regards.
      My Computer


  2. Posts : 15,622
    19043.1237
       #2

    I can't see the bottom of your device list, under 'Other Devices' is something that isn't loading driver. Check the USB Extensible Host Controller, it may not be seeing the adapter....
      My Computer


  3. Posts : 50
    win 10 pro
    Thread Starter
       #3

    do technical people understand the error shown in this picture-file1.png
    MiniToolBox by Farbar Version: 17-06-2016
    Ran by moon computers (administrator) on 05-11-2019 at 19:14:05
    Running from "D:"
    Windows 10 Pro (X86)
    Model: Manufacturer:
    Boot Mode: Normal
    ***************************************************************************

    ========================= Flush DNS: ===================================

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    ========================= IE Proxy Settings: ==============================

    Proxy is not enabled.
    No Proxy Server is set.

    "Reset IE Proxy Settings": IE Proxy Settings were reset.
    ========================= Hosts content: =================================
    127.0.0.1 localhost
    ========================= IP Configuration: ================================



    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4

    reset
    set global defaultcurhoplimit=64


    popd
    # End of IPv4 configuration



    Windows IP Configuration

    Host Name . . . . . . . . . . . . : galaxy
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Home

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 00-1E-33-79-01-AF
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Ethernet 2:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : HMA TAP-Windows Adapter V9
    Physical Address. . . . . . . . . : 00-FF-14-1D-24-D6
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::3094:6e21:9042:669c%3(Preferred)
    IPv4 Address. . . . . . . . . . . : 100.120.173.130(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.224.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 620822292
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-25-3B-A2-BE-00-1E-33-79-01-AF
    DNS Servers . . . . . . . . . . . : 100.120.160.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . : Home
    Description . . . . . . . . . . . : Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
    Physical Address. . . . . . . . . : 00-22-5F-37-D0-80
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::841a:2b31:cdc4:2d3d%4(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, November 5, 2019 2:16:22 PM
    Lease Expires . . . . . . . . . . : Wednesday, November 6, 2019 1:05:45 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 50340447
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-25-3B-A2-BE-00-1E-33-79-01-AF
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Server: UnKnown
    Address: 100.120.160.1

    Name: google.com
    Address: 216.58.196.46


    Pinging google.com [216.58.196.46] with 32 bytes of data:
    Reply from 216.58.196.46: bytes=32 time=314ms TTL=54
    Reply from 216.58.196.46: bytes=32 time=317ms TTL=54

    Ping statistics for 216.58.196.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 314ms, Maximum = 317ms, Average = 315ms
    Server: UnKnown
    Address: 100.120.160.1

    Name: yahoo.com
    Addresses: 98.138.219.232
    72.30.35.10
    98.137.246.8
    98.137.246.7
    98.138.219.231
    72.30.35.9


    Pinging yahoo.com [98.137.246.7] with 32 bytes of data:
    Reply from 98.137.246.7: bytes=32 time=471ms TTL=51
    Reply from 98.137.246.7: bytes=32 time=477ms TTL=51

    Ping statistics for 98.137.246.7:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 471ms, Maximum = 477ms, Average = 474ms

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

    Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    ===========================================================================
    Interface List
    7...00 1e 33 79 01 af ......Realtek PCIe FE Family Controller
    3...00 ff 14 1d 24 d6 ......HMA TAP-Windows Adapter V9
    4...00 22 5f 37 d0 80 ......Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
    1...........................Software Loopback Interface 1
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.5 55
    0.0.0.0 128.0.0.0 100.120.160.1 100.120.173.130 35
    95.142.120.23 255.255.255.255 192.168.1.1 192.168.1.5 55
    95.142.120.41 255.255.255.255 192.168.1.1 192.168.1.5 55
    100.120.160.0 255.255.224.0 On-link 100.120.173.130 291
    100.120.173.130 255.255.255.255 On-link 100.120.173.130 291
    100.120.191.255 255.255.255.255 On-link 100.120.173.130 291
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
    128.0.0.0 128.0.0.0 100.120.160.1 100.120.173.130 35
    192.168.1.0 255.255.255.0 On-link 192.168.1.5 311
    192.168.1.5 255.255.255.255 On-link 192.168.1.5 311
    192.168.1.255 255.255.255.255 On-link 192.168.1.5 311
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
    224.0.0.0 240.0.0.0 On-link 100.120.173.130 291
    224.0.0.0 240.0.0.0 On-link 192.168.1.5 311
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
    255.255.255.255 255.255.255.255 On-link 100.120.173.130 291
    255.255.255.255 255.255.255.255 On-link 192.168.1.5 311
    ===========================================================================
    Persistent Routes:
    None

    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    1 331 ::1/128 On-link
    3 291 2000::/3 fe80::8
    3 291 fe80::/64 On-link
    4 311 fe80::/64 On-link
    3 291 fe80::3094:6e21:9042:669c/128
    On-link
    4 311 fe80::841a:2b31:cdc4:2d3d/128
    On-link
    1 331 ff00::/8 On-link
    3 291 ff00::/8 On-link
    4 311 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None
    ========================= Winsock entries =====================================

    Catalog5 01 C:\WINDOWS\system32\napinsp.dll [54784] (Microsoft Corporation)
    Catalog5 02 C:\WINDOWS\system32\pnrpnsp.dll [70656] (Microsoft Corporation)
    Catalog5 03 C:\WINDOWS\system32\pnrpnsp.dll [70656] (Microsoft Corporation)
    Catalog5 04 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)
    Catalog5 05 C:\WINDOWS\system32\winrnr.dll [23552] (Microsoft Corporation)
    Catalog5 06 C:\WINDOWS\system32\NLAapi.dll [70144] (Microsoft Corporation)
    Catalog5 07 C:\WINDOWS\system32\wshbth.dll [50688] (Microsoft Corporation)
    Catalog9 01 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)
    Catalog9 02 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)
    Catalog9 03 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)
    Catalog9 04 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)
    Catalog9 05 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)
    Catalog9 06 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)
    Catalog9 07 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)
    Catalog9 08 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)
    Catalog9 09 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)
    Catalog9 10 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)
    Catalog9 11 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)
    Catalog9 12 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)
    Catalog9 13 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)
    Catalog9 14 C:\WINDOWS\system32\mswsock.dll [346552] (Microsoft Corporation)

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (11/05/2019 07:36:03 PM) (Source: Application Hang) (User: )
    Description: The program Microsoft.Photos.exe version 2019.19071.17920.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

    Process ID: 2dc4

    Start Time: 01d593e61f8c5746

    Termination Time: 4294967295

    Application Path: C:\Program Files\WindowsApps\microsoft.windows.photos_2019.19071.17920.0_x86__8wekyb3d8bbwe\Microsoft.Photos.ex e

    Report Id: b57e1c0f-0e3a-4366-b6c9-730107b56679

    Faulting package full name: Microsoft.Windows.Photos_2019.19071.17920.0_x86__8wekyb3d8bbwe

    Faulting package-relative application ID: App

    Hang type: Microsoft.Photos.exe0

    Error: (11/05/2019 07:58:15 PM) (Source: ESENT) (User: )
    Description: svchost (7372,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

    Error: (11/05/2019 07:35:42 PM) (Source: ESENT) (User: )
    Description: svchost (9876,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

    Error: (11/05/2019 07:16:34 PM) (Source: ESENT) (User: )
    Description: svchost (4816,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

    Error: (11/05/2019 07:40:59 PM) (Source: ESENT) (User: )
    Description: svchost (5288,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

    Error: (11/05/2019 07:42:52 PM) (Source: SecurityCenter) (User: )
    Description: Error while updating Windows Defender status to SECURITY_PRODUCT_STATE_ON.

    Error: (11/05/2019 07:36:28 PM) (Source: SecurityCenter) (User: )
    Description: Error while updating Windows Defender status to SECURITY_PRODUCT_STATE_ON.

    Error: (11/05/2019 02:38:46 PM) (Source: ESENT) (User: )
    Description: svchost (3840,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

    Error: (11/05/2019 03:12:02 PM) (Source: ESENT) (User: )
    Description: svchost (4060,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

    Error: (11/05/2019 02:51:26 PM) (Source: ESENT) (User: )
    Description: svchost (4060,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.


    System errors:
    =============
    Error: (11/05/2019 07:14:09 PM) (Source: DCOM) (User: GALAXY)
    Description: 1083winmgmtUnavailable{8BC3F05E-D86B-11D0-A075-00C04FB68820}

    Error: (11/05/2019 07:14:06 PM) (Source: DCOM) (User: GALAXY)
    Description: 1083winmgmtUnavailable{8BC3F05E-D86B-11D0-A075-00C04FB68820}

    Error: (11/05/2019 07:10:48 PM) (Source: Service Control Manager) (User: )
    Description: The Browser service failed to start due to the following error:
    %%1083 = The executable program that this service is configured to run in does not implement the service.


    Error: (11/05/2019 07:10:48 PM) (Source: Service Control Manager) (User: )
    Description: The Browser service failed to start due to the following error:
    %%1083 = The executable program that this service is configured to run in does not implement the service.


    Error: (11/05/2019 07:10:48 PM) (Source: Service Control Manager) (User: )
    Description: The Browser service failed to start due to the following error:
    %%1083 = The executable program that this service is configured to run in does not implement the service.


    Error: (11/05/2019 07:08:43 PM) (Source: Service Control Manager) (User: )
    Description: The Browser service failed to start due to the following error:
    %%1083 = The executable program that this service is configured to run in does not implement the service.


    Error: (11/05/2019 07:08:43 PM) (Source: Service Control Manager) (User: )
    Description: The Browser service failed to start due to the following error:
    %%1083 = The executable program that this service is configured to run in does not implement the service.


    Error: (11/05/2019 07:08:43 PM) (Source: Service Control Manager) (User: )
    Description: The Browser service failed to start due to the following error:
    %%1083 = The executable program that this service is configured to run in does not implement the service.


    Error: (11/05/2019 07:04:08 PM) (Source: Service Control Manager) (User: )
    Description: The Browser service failed to start due to the following error:
    %%1083 = The executable program that this service is configured to run in does not implement the service.


    Error: (11/05/2019 07:04:08 PM) (Source: Service Control Manager) (User: )
    Description: The Browser service failed to start due to the following error:
    %%1083 = The executable program that this service is configured to run in does not implement the service.



    Microsoft Office Sessions:
    =========================
    Error: (11/05/2019 07:36:03 PM) (Source: Application Hang)(User: )
    Description: Microsoft.Photos.exe2019.19071.17920.02dc401d593e61f8c57464294967295C:\Program Files\WindowsApps\microsoft.windows.photos_2019.19071.17920.0_x86__8wekyb3d8bbwe\Microsoft.Photos.ex eb57e1c0f-0e3a-4366-b6c9-730107b56679Microsoft.Windows.Photos_2019.19071.17920.0_x86__8wekyb3d8bbweAppCross-thread

    Error: (11/05/2019 07:58:15 PM) (Source: ESENT)(User: )
    Description: svchost7372,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)

    Error: (11/05/2019 07:35:42 PM) (Source: ESENT)(User: )
    Description: svchost9876,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)

    Error: (11/05/2019 07:16:34 PM) (Source: ESENT)(User: )
    Description: svchost4816,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)

    Error: (11/05/2019 07:40:59 PM) (Source: ESENT)(User: )
    Description: svchost5288,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)

    Error: (11/05/2019 07:42:52 PM) (Source: SecurityCenter)(User: )
    Description: Windows DefenderSECURITY_PRODUCT_STATE_ON

    Error: (11/05/2019 07:36:28 PM) (Source: SecurityCenter)(User: )
    Description: Windows DefenderSECURITY_PRODUCT_STATE_ON

    Error: (11/05/2019 02:38:46 PM) (Source: ESENT)(User: )
    Description: svchost3840,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)

    Error: (11/05/2019 03:12:02 PM) (Source: ESENT)(User: )
    Description: svchost4060,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)

    Error: (11/05/2019 02:51:26 PM) (Source: ESENT)(User: )
    Description: svchost4060,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)


    CodeIntegrity Errors:
    ===================================
    Date: 2019-11-05 19:49:09.778
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\guard32.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2019-11-05 19:34:51.638
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\guard32.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2019-11-05 19:19:07.842
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\guard32.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2019-11-05 19:49:10.806
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\guard32.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2019-11-05 19:26:08.676
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\guard32.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2019-11-05 19:08:01.064
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\guard32.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2019-11-05 19:56:57.035
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\guard32.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2019-11-05 19:44:51.815
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\guard32.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2019-11-05 19:35:51.833
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\guard32.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2019-11-05 19:25:58.087
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\guard32.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


    =========================== Installed Programs ============================

    µTorrent (HKCU\...\uTorrent) (Version: 3.5.5.45395 - BitTorrent Inc.)
    Ashampoo WinOptimizer 17 (HKLM\...\{4209F371-A288-7880-7A7F-D105477C7D11}_is1) (Version: 17.00.23 - Ashampoo GmbH & Co. KG)
    Bandicam MPEG-1 Decoder (HKLM\...\BandiMPEG1) (Version: - Bandicam.com)
    COMODO Antivirus (HKLM\...\{C7126FFC-A751-471B-93B4-19439D6AA992}) (Version: 12.0.0.6882 - COMODO Security Solutions Inc.) Hidden
    COMODO Antivirus (HKLM\...\COMODO Internet Security) (Version: 12.0.0.6882 - COMODO Security Solutions Inc.)
    Google Chrome (HKLM\...\Google Chrome) (Version: 78.0.3904.70 - Google LLC)
    Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.35.341 - Google LLC) Hidden
    Grammarly for Microsoft® Office Suite (HKCU\...\{49f2b3a0-63a1-4a98-8646-f91019dd4ca2}) (Version: 6.7.195 - Grammarly)
    Grammarly for Microsoft® Office Suite (HKLM\...\{B8E814CB-8D87-4A7F-B495-A11C9629D588}) (Version: 6.7.195 - Grammarly) Hidden
    HMA VPN (HKLM\...\{60A560F2-CB75-4C94-9C36-39AD2161DE73}_is1) (Version: 5.0.233 - Privax)
    Internet Download Manager (HKLM\...\Internet Download Manager) (Version: - Tonec Inc.)
    Microsoft Office Professional Plus 2019 - en-us (HKLM\...\ProPlus2019Retail - en-us) (Version: 16.0.12130.20272 - Microsoft Corporation)
    Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 19.174.0902.0013 - Microsoft Corporation)
    Microsoft SQL Server Compact 4.0 ENU (HKLM\...\{2F141715-E144-48C0-8562-D193B7AB85BC}) (Version: 4.0.8482.1 - Microsoft Corporation)
    OALD9 (HKLM\...\Oxford Advanced Learner's Dictionary) (Version: - Oxford University Press)
    Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.12130.20272 - Microsoft Corporation) Hidden
    Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-0000-0000000FF1CE}) (Version: 16.0.12130.20272 - Microsoft Corporation) Hidden
    Office 16 Click-to-Run Localization Component (HKLM\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.12130.20272 - Microsoft Corporation) Hidden
    PDF-XChange Editor (HKLM\...\{59A5D531-DD47-4FE8-8C66-7E9C21F99917}) (Version: 8.0.333.0 - Tracker Software Products (Canada) Ltd.)
    Revo Uninstaller Pro 4.2.1 (HKLM\...\Revo Uninstaller Pro_is1) (Version: 4.2.1 - VS Revo Group)
    Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 11.2.4.0 - Synaptics)
    Tweaking.com - Windows Repair (HKLM\...\Tweaking.com - Windows Repair) (Version: 4.6.0 - Tweaking.com)
    VLC media player (HKLM\...\VLC media player) (Version: 3.0.8 - VideoLAN)
    WinRAR 5.80 beta 2 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.80.2 - win.rar GmbH)
    Wise Care 365 5.4.2 (HKLM\...\Wise Care 365_is1) (Version: 5.4.2 - WiseCleaner.com, Inc.)

    =========================
    Windows Management Instrumentation service is not running. Could not scan devices
    =========================


    ========================= Memory info: ===================================

    Percentage of memory in use: 90%
    Total physical RAM: 1916 MB
    Available physical RAM: 173.97 MB
    Total Virtual: 4074.96 MB
    Available Virtual: 1089.68 MB

    ========================= Partitions: =====================================

    1 Drive c: () (Fixed) (Total:38.96 GB) (Free:4.07 GB) NTFS
    2 Drive d: () (Fixed) (Total:36.36 GB) (Free:1.88 GB) NTFS
    3 Drive e: () (Fixed) (Total:36.36 GB) (Free:2.54 GB) NTFS
    5 Drive l: (WINSETUP) (Removable) (Total:28.63 GB) (Free:0.64 GB) NTFS

    ========================= Users: ========================================

    User accounts for \\GALAXY

    Administrator DefaultAccount Guest
    moon computers WDAGUtilityAccount

    ========================= Minidump Files ==================================

    No minidump file found


    **** End of log ****

    - - - Updated - - -

    compressed video file
    do technical people understand the error shown in this picture Attached Files
      My Computer


 

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