Can't get bluetooth to connect on Win10

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  1. Posts : 97
    Windows 10
    Thread Starter
       #11

    Hi,

    Thanks for the link. Unfortunatly none of them helped (I already have the service set to auto start, and I don't see the "more bluetooth options" in Settings)

    Here is what I see:

    Can't get bluetooth to connect on Win10-2019-10-15-11-20-07.png

    This is what I get in the botoom right:

    Can't get bluetooth to connect on Win10-bt.png

    When I right click and tell it to start BT, I get:

    Can't get bluetooth to connect on Win10-bt2.png


    Unfortunatly that is as far as it gets (it shows the notification for a bit and then closes, but BT isn't turned on / the icon doesn't go blue)

    Cheers

    Andy
      My Computer


  2. Posts : 35,413
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #12

    You could just try an in-place upgrade repair install.. which needs an iso of your current build. Sometimes that's the quickest way.

    Else you'll just need to try to find a solution based on your specific symptoms and hope you hit on the right one.
      My Computers


  3. Posts : 97
    Windows 10
    Thread Starter
       #13

    Thanks. I think I will let my brother have a look when he is over next. Not sure I like the idea of doing an in-place upgrade repair, in case it buggers something else up (this is my work PC)

    Thanks for all your help though - I'll post a soution if, and when, I find one :)

    Cheers

    Andy
      My Computer


  4. Posts : 35,413
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #14

    You could, of course, try Tweaking.com's free cautious repair tool - select repairs carefully. It guides you to create registry backups etc in preparation. Easy to find.

    Do you see the same problem if you create a new user for test purposes and log in as that user? if not, an in-place upgrade repair won't help..

    And are other USB devices ok?
      My Computers


  5. Posts : 12,461
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #15

    youradds said:
    Do you have any suggestions for a decent dongle BT adaptor otherwise?
    Somewhere in my 'travels' I acquired a such a dongle, plugged it in the other day and it is marketed by IOGear but is by Broadcom who provides a lot of wireless adapters. It identifies as version 4.
      My Computers


  6. Posts : 35,413
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #16

    See:
    https://docs.microsoft.com/en-us/win...903#225msgdesc
    for comment about 1903 and some Bluetooth drivers

    (just search it for Bluetooth)
      My Computers


  7. Posts : 8,683
    Mac OS Catalina
       #17

    You do not have to install any drivers for that dongle, Windows will install them. Airplane mode can affect BT if enabled. At this point I would uninstall the device and drivers and if you have to at worse case scenario, you may have to nuke the current Windows install and do a clean install to possibly fix.
      My Computer


  8. Posts : 35,413
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #18

    i'd suggest it's because it's not being recognised properly that you have ended up trying to install drivers for it.
      My Computers


  9. Posts : 97
    Windows 10
    Thread Starter
       #19

    bro67 said:
    You do not have to install any drivers for that dongle, Windows will install them. Airplane mode can affect BT if enabled. At this point I would uninstall the device and drivers and if you have to at worse case scenario, you may have to nuke the current Windows install and do a clean install to possibly fix.
    If I uninstall the drivers I had, and then scan for new hardware - I get the same:


    Bluetooth RFBUS
    Bluetooth RFHID
    Generic Bluetooth Radio

    The bluetooth icon shows in the bottom right of the screen, but when you try and turn it on it just stays grey

    Airplane mode is also not turned on (not sure you even have that option on a PC?)

    Cheers

    Andy

    - - - Updated - - -

    dalchina said:
    See:
    https://docs.microsoft.com/en-us/win...903#225msgdesc
    for comment about 1903 and some Bluetooth drivers
    (just search it for Bluetooth)
    Thanks. I'm on the latest Win10 updates (not sure what build version though).

    I'll have a look at Tweaking.com's method when I get some time (bit caught up with work at the moment, so was hoping this driver issue would be a simple fix - so much for that lol)
      My Computer


  10. Posts : 35,413
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #20

    not sure what build version though
    latest could mean anything - e.g. latest available for 1809..

    Settings, About
    Win key + r, winver
      My Computers


 

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