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Neighbor's PC hacked (?) locked out, and stuck in Airplane Mode
Hi, my neighbor's Lenovo desktop PC has apparently been hacked. He's locked out of the desktop. His MS account password does not work. I'm seeing odd behavior on the login screen. e.g. instead of just a password field, it will say "Unlock this PC", with both user ID and password fields.
In the bottom right the internet globe is there, but has a little circle with a line through it, and if i click it, it pops up a button that shows Airplane Mode on, and no other options. Clicking the airplane mode button does nothing.
I successfully changed his MS account password using a phone. However, because the PC is locked to airplane mode, it cannot connect in order to detect the change.
I have attempted to go to the system reset screen, but all valid options (sys restore, reset this pc, etc) ask for the account password to proceed.
Is there some way to disable airplane mode? or otherwise work around this?