IP Addresses - Unwanted Remote Access


  1. Posts : 72
    Windows 10
       #1

    IP Addresses - Unwanted Remote Access


    I talked to Microsoft on an issue and told them I used a wireless connection on one of my two computers. One computer uses Vista (wireless) and the other Windows 10 (through a router). Microsoft said my issue could have been caused by someone remotely accessing my computer. He then pulled up a screen that listed the IP addresses of possible computers that had accessed my computer. He offered to fix it somehow. I declined.

    Anyway, how can I view IP addresses that have accessed my computer or network? And, is there a way to secure my PC from unwanted remote access.

    Thanks,
    Jerry
    10/2/19
      My Computer


  2. Posts : 8,687
    Mac OS Catalina
       #2

    Through your Gateway/Router in the logs. Windows does not retain any type of logs of network connections for IP's, because it would grow too large. You will see local events all of the time of IP's on the LAN pinging each other or sending a packet or two to each other. Does not mean that anyone has accessed your computer.

    You never stated what the issue was that this so called person from "Microsoft" was claiming that happened to your computer.
      My Computer


  3. Posts : 72
    Windows 10
    Thread Starter
       #3

    Hello bro67 –

    To your question about my issue, I now think I was spammed. I received an email saying I had installed MS Defender Firewall on a trial basis and would be charged $1299.99 unless I called a number and cancelled. I called and the person showed me on the computer where MS Defender Firewall was running. He then proceeded to remove the software. It took a long time to remove, which made me suspicious.

    So, I hope now I didn’t mess up my PC. I did create a Restore point before anything was done. Do you think I should restore?
    Jerry
      My Computer


  4. Posts : 8,687
    Mac OS Catalina
       #4

    Clean install, contact your bank to stop any payments and change your credit and debit cards.
      My Computer


  5. Posts : 1,604
    Win 10 home 20H2 19042.1110
       #5

    If you received a phone call or an email from Microsoft, then you were definitely scammed... do what @bro67 says to do. MS will never call or send an email to you, unless you initiate the call/access MS account, first.
      My Computers


  6. Posts : 72
    Windows 10
    Thread Starter
       #6

    Thanks bro67. I will proceed with your advice.

    Jerry
      My Computer


 

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