Windows 10: Homegroup Problems - Help Solved

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  1.    30 Nov 2016 #21

    I have found the hard way (verified by tech support from different manufacturers) that different kinds of devices from different manufacturers may not connect to each other, even though they are running identical versions of win 10. So if you are trying to connect a Toshiba laptop to a non-Toshiba desktop, for example, it may not work.
      My ComputerSystem Spec


  2. Posts : 35
    Windows 10 Pro 170603-1840 (OS Build 16215)
       09 Apr 2017 #22

    Reply #14 by oldrock is what worked for me.
    Both of my PC's Windows 10 different versions but this finally worked for me.
    Windows 10 Home 1607 Build 14393,953 Main
    Windows 10 Pro 1703 Build 15058.0
      My ComputerSystem Spec

  3.    18 Apr 2017 #23

    I agree with GaryCN that reply #14 works. Did a similar way but turned off all computers and started one at a time with others off and created a new homegroup. Once it came up with it's own password, I said okay and opened up "change password" and put in my old password which I needed for other computers at another location. Then I started all three and in file explorer highlighted the homegroup which then asked me to join. I did on each computer using my old password which would not work before but now it did. Every computer files are view able after sharing. I think I had to take ownership of the shared files on a computer to get one computer to share.
      My ComputerSystem Spec

  4.    05 May 2017 #24

    fatz2fly said: View Post
    For a Win 10 device to join a previously established Win 7 homegroup, do not go through control panel, networks etc. That does not work. If you try this path, when you enter your homegroup password, it will search for a while and then tell you that the homegroup does not exist.
    What does work is this. Open file manager and right click on your documents. Then, click on 'sharing'. Next, select your sharing options. Then click on homegroup sharing. You will then get the option of entering the password from your Win 7 homegroup. From there, you are good to go. Doesn't necessarily make sense, but it does work.
    Thank you for this info...

    Please, where do I find "File Manager" I see File Explorer?

    when I click on File Explorer, I do not see "documents"

    thanks
      My ComputerSystem Spec

  5.    11 Jun 2017 #25

    After what seemed like days of troubleshooting and research, here is what was finally my solution. I tried all of the suggestions and appreciate insights and that is why I want to make sure this solution gets added to the list.
    I only have 2 laptops and they would never see each other to join the HG. Did not matter which device initiated the HG, it would not work.
    As I dug deeper into the problem, I focused on the network layer. Both of the devices on my network are wireless and we use the uverse device as the WAP. one laptop is 3 years old and the other is a new Surface Book. The laptop could ping the surface but the surface could not ping the laptop. I also noted this was all on ipv6. Both can surf the internet no issues. I turned off the firewalls with no results. I then logged into the att router to see if there was any firewall or setting that might impact the traffic. It was here I noticed that the Lenvo was connecting to the wap on 2.4 ghz and the surface was connecting to the wap on 5 ghz. I went to the surface and set the NIC from auto to 2.4 GHZ and BAM, the Lenovo asked to join the Home Group. Still don't know exactly why the router wouldn't route over the 2 frequencies or if there is a setting on the ATT box that impacts this and I can change. but I wanted to get the word out there as another possible cause of not being able to join a Home Group.
      My ComputerSystem Spec


 
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