This happens when the second PC is left connected over night.
It is not a huge problem since a restart of the PC in question will reconnect to the wi-fi.
The other PC which is also left running, does not have that problem.
This issue started a few months ago.
I ( my spouse) would appreciate if anyone could give some suggestion to fix this issue.
There are a few reasons which can be the router or PC some routers will drop connection if the PC is inactive for a long time. If the PC is active it's ok but if the pc goes to sleep it will drop. Open a CMD prompt type
Ipconfig /all
Do it when it's working and when it's not working post results it could just be the DHCP lease time
Sounds more like either a “Green Mode” (ie sleep causes loss of lease) or a Router lease is set too short. Start with the Lease settings for IP handling in the router, then look at Wifi settings on router, then look at Sleep Study for powercfg on both machines and go through that report to see what is happening. The last would be making changes to the adapter in Device Manager.
This is the one when it is working, I would have to wait until tomorrow morning to check when it is disconnected from wi-fi.
Microsoft Windows [Version 10.0.18362.239]
(c) 2019 Microsoft Corporation. All rights reserved.
C:\Users\vonda>
C:\Users\vonda>Ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-CI8MFAU
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lb.shawcable.net
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-25-AB-AC-42-F2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 28-C6-3F-7E-48-1C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 10:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
Physical Address. . . . . . . . . : 2A-C6-3F-7E-48-1B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . : lb.shawcable.net
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 3168
Physical Address. . . . . . . . . : 28-C6-3F-7E-48-1B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2604:3d09:2180:d90::1b23(Preferred)
Lease Obtained. . . . . . . . . . : July 28, 2019 11:55:13 AM
Lease Expires . . . . . . . . . . : August 4, 2019 11:55:13 AM
IPv6 Address. . . . . . . . . . . : 2604:3d09:2180:d90:d840:bfc8:a667:9128(Preferred)
Temporary IPv6 Address. . . . . . : 2604:3d09:2180:d90:c5a5:814a:b3df:b6e4(Preferred)
Link-local IPv6 Address . . . . . : fe80::d840:bfc8:a667:9128%30(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.14(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : July 28, 2019 11:55:12 AM
Lease Expires . . . . . . . . . . : August 4, 2019 11:55:12 AM
Default Gateway . . . . . . . . . : fe80::1256:11ff:fe8e:aa67%30
10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 505988671
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-6A-18-82-00-25-AB-AC-42-F2
DNS Servers . . . . . . . . . . . : 2001:4e8:0:4001::15
2001:4e8:0:4006::15
10.0.0.1
2001:4e8:0:4001::15
2001:4e8:0:4006::15
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 28-C6-3F-7E-48-1F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
C:\Users\vonda>
- - - Updated - - -
Thank you for the quick reply, see the report below. I hope I can follow all given instructions because I am very inept with computer related issues.
- - - Updated - - -
Thank you for the reply, I shall follow directions in the order they came in. Due to my dyslexia from an accident, I have a difficult time following instructions.
Hi Samuria, I did reopen this thread because now it is my PC that is dropping the internet connection. However with my PC it is happening several times a day. I do get it back by using the HP tool kit to reset the Realtek controller.
-----------------------------------------------
When working:
(c) 2019 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>config/all
'config' is not recognized as an internal or external command,
operable program or batch file.
C:\WINDOWS\system32>Ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Joe
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lb.shawcable.net
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 3C-A8-2A-A8-42-9C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 21:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #12
Physical Address. . . . . . . . . : D8-FC-93-93-FB-AD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 22:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #13
Physical Address. . . . . . . . . : DA-FC-93-93-FB-AC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . : lb.shawcable.net
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 7260
Physical Address. . . . . . . . . : D8-FC-93-93-FB-AC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2604:3d09:2180:d90::cb2c(Preferred)
Lease Obtained. . . . . . . . . . : August 31, 2019 3:33:15 PM
Lease Expires . . . . . . . . . . : September 6, 2019 7:17:37 AM
IPv6 Address. . . . . . . . . . . : 2604:3d09:2180:d90:5c6b:decc:1682:ff01(Preferred)
Temporary IPv6 Address. . . . . . : 2604:3d09:2180:d90:bc32:1957:a5d0:4bd7(Preferred)
Link-local IPv6 Address . . . . . : fe80::5c6b:decc:1682:ff01%15(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.115(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : August 31, 2019 3:33:13 PM
Lease Expires . . . . . . . . . . : September 7, 2019 3:33:13 PM
Default Gateway . . . . . . . . . : fe80::1256:11ff:fe8e:aa67%15
10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 685309075
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-9B-CB-EC-3C-A8-2A-A8-42-9C
DNS Servers . . . . . . . . . . . : 2001:4e8:0:4001::15
2001:4e8:0:4006::15
10.0.0.1
2001:4e8:0:4001::15
2001:4e8:0:4006::15
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : D8-FC-93-93-FB-B0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
C:\WINDOWS\system32>
------------------------------------------
When disconnected:
2.295]
(c) 2019 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>Ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Joe
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lb.shawcable.net
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 3C-A8-2A-A8-42-9C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 21:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #12
Physical Address. . . . . . . . . : D8-FC-93-93-FB-AD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 22:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #13
Physical Address. . . . . . . . . : DA-FC-93-93-FB-AC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . : lb.shawcable.net
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 7260
Physical Address. . . . . . . . . : D8-FC-93-93-FB-AC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2604:3d09:2180:d90::cb2c(Preferred)
Lease Obtained. . . . . . . . . . : August 31, 2019 12:17:32 PM
Lease Expires . . . . . . . . . . : September 6, 2019 7:17:36 AM
Link-local IPv6 Address . . . . . : fe80::5c6b:decc:1682:ff01%15(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.115(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : August 31, 2019 12:17:29 PM
Lease Expires . . . . . . . . . . : September 7, 2019 12:17:29 PM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 685309075
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-9B-CB-EC-3C-A8-2A-A8-42-9C
DNS Servers . . . . . . . . . . . : 2001:4e8:0:4001::15
2001:4e8:0:4006::15
10.0.0.1
2001:4e8:0:4001::15
2001:4e8:0:4006::15
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : D8-FC-93-93-FB-B0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
C:\WINDOWS\system32>
It has the correct ip etc so its not actually disconected when it happens check the signal strenght see for way to check View Wireless Network Signal Strength in Windows 10
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