Intermittent Network Credentials Error

  1.    #1

    Intermittent Network Credentials Error

    Thanks in advance for any help.

    I have an intermittent problem with connecting to my NAS.

    We have a small business with 4 desktops + 2 laptops and the NAS is a file server. The desktops are connected by ethernet cable. The laptops are wifi.

    The desktops and laptops have mapped drives on the NAS. Sometimes they connect just fine. Sometimes I get asked to enter the Network Credentials. Even though I enter the correct password, I get this error message:

    "An error occurred while reconnecting Y: to \\Block\Accounting
    Microsoft Windows Network: Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server of shared resource and try again. This conneciton has not been restored."

    Sometime, we shut down and reboot and can connect, and sometimes we cannot. I would like to know why this is happening and how to correct.

    Some of our machines run Windows 10 Pro, and some are Windows 10 Home. I just did the latest updates on all systems.

    If I do "Network Discovery" I can see all the drives on the NAS, but I open them. The system requests the network credentials password and then rejects it when entered.

    Thanks again.
      My ComputerSystem Spec

  2.    #2

    Its as it says you are logged on allready and there are not enough logins left. Some nas you can set max number of connected users. often is something you used like say word that remembers the last doc and connects behind you back.

    You can use netstat cmd with option to see connection and software connections this will tell you whats going on
    4 Ways to See Active Network Connections (Windows) - wikiHow

    netstat -a will proberley be best
      My ComputerSystem Spec

  3.    #3

    thank you for your kind response, Samuria.

    I am looking at the Network Connection Details, but I don't understand what any of it means, or how to use this information to fix my problem.

    Can you advise me, please.
    Attached Thumbnails Attached Thumbnails Network Conneciton Detail.PNG  
      My ComputerSystem Spec

  4.    #4

    If you use the netstat -a you get something like this all the ESTABLISHED means thats what your connect to thats what your looking for it should show if you have connection to the nas yu didnt know

    TCP server-13-32-142-53:https ESTABLISHED
    TCP ws-in-f157:https ESTABLISHED
    TCP lhr25s13-in-f4:https ESTABLISHED
    TCP mrs04s09-in-f195:https ESTABLISHED
    TCP lhr48s08-in-f14:https ESTABLISHED
    TCP i-bn3p-cor001:https ESTABLISHED
    TCP i-bn3p-cor001:https ESTABLISHED
      My ComputerSystem Spec

  5.    #5

    Thank you, again.

    I think I may have found a solution. When Windows 10 shuts down, the user doesn't get signed out. You wouldn't know it though, because when you turn on Windows a password still has to be entered. But, when Windows 10 is restarted, the mapped drives don't look they are connected, and file explorer gives an error.

    Signing out definitely cleared the problem. I am wondering if maybe closing the problems and waiting a minute before shutting down will also be a solution.

    Thank you again.

      My ComputerSystem Spec


Related Threads
Solved Need Help with Network Credentials in Network and Sharing
A couple days ago one of my PCs blue-screened. Re-booting only gave me a screen that said I had a problem with my HDD.I had a 2TB external drive attached via USB to the tower that blue screened. I attached that drive to another W10 tower and...
Hi everyone. Every few days I receive a message pop up stating please re-enter network credentials for file history, to back up to my NAS. I then have to go into File History, turn off and then turn back on. It then works straight away (with no...
Solved NETWORK PROBLEM: Network Credentials in Network and Sharing
I created a Workgroup for three computers in my house, all three have the same Workgroup Name and all three show up when I open the Network tab. BUT, when I try to access one of the other two computers, it keeps asking for "Network...
Network Credentials in Network and Sharing
30327 Could anyone please tell me what I need to enter for "Network Credentials" to access these shared folders on I7PC from I7HASWELL? I have password-protected sharing OFF but I am still asked for account name and password. I7PC has only one...
Network Credentials in Network and Sharing
For the entire time that windows has supported networking, with a few brief exceptions, I have had nothing but trouble with accessing other computers on the network. I have suffered decades of “access denied” and “you don’t have permission.” I have...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:56.
Find Us