Unidentified network no internet access

I can't seem to fix this error. I have tried every possible solution. Such as:


1. Updating/reinstalling Network card drivers from device management.
2. Obtain IP address automatically in TCP/IPv4 settings.
3. Tried the cmd commands ip flush and reset etc.
I narrowed the issue down to my Sony laptop because when I connect the same Ethernet to my Toshiba laptop it works fine. This issue began when I upgraded to fiber and the operator setup a new modem. The wifi works fine fine but I play a lot of mulitplayer games like Dota 2 so I'm noticing a jitter often on wifi. My old DSL was 8 Mbps down and 1 mbps upload and never had jitter. I got fiber to improve my ping but even with 50 Mbps down and 15 upload there is very annoying jitter.
- Operating System: Windows 10 Pro 64-bit (10.0, Build 17763)
- Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
- Video Card - NVIDIA GeForce GT 540M
- RAM - 8.00 GB
- System Manufacturer: Sony Corporation
- System Model: VPCF21Z1E

Open a CMD prompt type
Ipconfig /all

Post results

1. I'm having issue with wired connection

2. ipconfig /all
Windows IP Configuration

Host Name . . . . . . . . . . . . : Mohammed
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
Physical Address. . . . . . . . . : F0-BF-97-15-1A-92
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e8f4:48cd:c985:3152%4(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.49.82(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 149995415
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-96-FC-86-F0-BF-97-15-1A-92
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #7
Physical Address. . . . . . . . . : 1E-0F-6E-FE-59-36
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #8
Physical Address. . . . . . . . . : 2E-0F-6E-FE-59-36
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR9287 Wireless Network Adapter
Physical Address. . . . . . . . . : 4C-0F-6E-FE-59-36
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::eddc:e3c6:4036:7b2b%22(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.100.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, July 9, 2019 7:46:55 PM
Lease Expires . . . . . . . . . . : Thursday, July 18, 2019 1:43:42 PM
Default Gateway . . . . . . . . . : fe80::1%22
192.168.100.1
DHCP Server . . . . . . . . . . . : 192.168.100.1
DHCPv6 IAID . . . . . . . . . . . : 172756846
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-96-FC-86-F0-BF-97-15-1A-92
DNS Servers . . . . . . . . . . . : 192.168.100.1
fe80::1%22
NetBIOS over Tcpip. . . . . . . . : Enabled

3. ISP: STC (Saudi Telecom Company)
4.Broadband connection: Fiber (got it recently, I didn't have this issue when I was using DSL)
5. Router model:STC FTTH Device (HG8245Q)
6. OS: Windows 10 (64 bit)
7. Antivirus: Windows defender & Malwarebytes

Also when I run windows troubleshooter it says Ethernet does not have a valid IP configuration

You are not getting an IP try settings it manually to 192.168.100.10 subnet 255.255.255.0 default gateway 192.168.100.1 DNS 8.8.8.8 as your not getting an IP it's either a bad cable, router port, bad DHCP server settings manually will eliminate some faults

Followed all the steps still isn't working. The only difference in network is that before it use to show "Unidentified network" and after giving the IP's its showing my routers name then "No internet"
When I use this cable and port on my other Toshiba laptop it works fine.