No valid IP config, BSOD Power State Error, adapter disabled - oh my!

Hello All,

Problems:

1. I have a Realtek rtl8168E network adapter that becomes disconnected from the Internet after waking from Sleep Mode.

2. Using Windows Troubleshooting reveals that there is "No valid IP Configuration."

3. When I go to restart the computer (one of the solutions offered online), restarting takes a long time and ends up with a BSOD stating: "Driver Power State Failure" and it claims to be gathering information for a log file.

4. After several minutes of the BSOD, still on 0% for collecting info for a log file, I push the case button to hard restart the computer.

5. After computer boots, the Ethernet adapter is disabled. Once enabled, I have access to the Internet.

Things I have tried:

1. Check to see if there is an updated driver using Windows (no updated driver(s) found).

2. Turn off a network adapter option and Check your proxy settings as shown here: Windows 10: Random Disconnect Issue and Fixes - MWEB Gamezone

3. Perform an SFC scan, Change your Power Settings, Change your Power Plan Settings, and Disable your antivirus software as shown here: How to Fix: Driver Power State Failure in Windows 10 [UPDATED]

4. Windows Troubleshooting.

So far, nothing works and each morning I come back to the computer, I have to go through the restarting and BSOD and hard restart and enable.

Any ideas?

Thank you,
edsager

This has been a problem since Vista you can often get around it by assigning a static ip to it so it doesnt have to go and get one whe waking up. If your not sure what yo set it to from a cmd prompt type ipconfig /all and post reults

Samuria~

Thank you for the assistance. I just found and updated the driver(s) for my Network adapter and the entire thing started over again. My computer was not even asleep this time.

I am providing an image showing the results of the ipconfig /all.

Again, thank you,
edsager

If you can run both V2 and DM log collectors with a normal boot then upload results into the threa.

If you cannot run in normal boot then use safe mode with networking.

If you cannot run using safe mode the use safe mode (without networking an command prompt)

For this method on a working computer see if you can copy and paste the log collectors to a flash drive > run the collectors on the problematic computer > copy the files/folders to a flash drive > move the flash drive to a working computer to upload the results

Boot into Safe Mode on Windows 10

BSOD - Posting Instructions

V2 Log collector

- - - Updated - - -

DM Log collector

Came into office today to the following error:

"The Boot Configuration Data for your PC is missing or contains errors." With error Code: 0x000014c

I used the Win 10 Install Media to try and repair the BCD, which failed, but when I did a hard shutdown and then started the computer booting, my computer booted slowly, but still completely.

Weird shtuff.

1) The computer is using a beta BIOS.
What was the indication for the beta BIOS?

2) There are multiple versions for the motherboard.
When updating the system specs please include the motherboard version.

3) The logs from 3/13 to date were scanned and there were no recorded BSOD.

4) Open administrative command prompt and type or copy and paste:
5) sfc /scannow
6) dism /online /cleanup-image /restorehealth
7) chkdsk /scan
8) wmic recoveros set autoreboot = false
9) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

10) Make sure that there is no over clocking while troubleshooting

11) Uninstall Bitdefender using the applicable uninstall tool:
Uninstall Bitdefender
https://www.bitdefender.com/consumer...t/answer/2791/

12) Make sure Windows Defender is on

13) Sometimes there are problems in the bios that produce bsod.

The BIOS: Version/Date BIOS Version/Date Award Software International, Inc. F10e, 9/9/2014


14) If possible please rollback to the most up to date non-beta version

15) Open the website for the computer or motherboard manufacturer to view the drivers and post a URL or hyperlink into the thread.

16) To ensure that there are no improper bios settings please reset the bios.

17) Sometimes there can be failure to boot after resetting the bios.

18) Backup the computer files to another drive or to the cloud.

19) Make a backup image using Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Macrium Reflect Free
(if you are using Acronis make sure the image is up to date)

20) Create a brand new restore point.
Create System Restore Point in Windows 10

How to Clear Your Computers CMOS to Reset BIOS Settings:
https://www.howtogeek.com/131623/how...bios-settings/
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow

21) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

22) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

23) Uninstall Driver Easy

24) Reinstall all drivers displayed on the gigabyte website

25) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
Speccy - Free Download - Piriform: Speccy - System Information - Free
Download Speccy | Find your computer specs, free!
Download Speccy | Find your computer specs, free!
HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
HWMONITOR | Softwares | CPUID
SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
SpeedFan - Access temperature sensor in your computer

26) Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
Disk Management - How to Post a Screenshot of

27) For any BSOD:

a) run the V2 log collector to collect new log files

b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

The IP config issues can be troubleshooted too.

The lease time st on the router for DHCP is set to just 2 hoursso ever 2 hours it has to be renewed change it on the router to a week or even a month

Samuria~ thank you! 2 hours is the default value for my router and unfortunately, the largest value is 48 hours, so that is what it is now set at.

Do you still think I should assign a static IP address to this computer?

Thank you,
edsager